Gunel Sultanova
Baku
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Visa Consultant
| AID GROUP
02.2024 - Current
- Developed and maintained relationships with clients to ensure their visa applications were processed in a timely manner.
- Provided customers with accurate information regarding visa application requirements, deadlines, and procedures.
- Compiled evidence demonstrating an applicant's ties to his and her home country in order to increase chances of approval.
Social Media Manager
| NS Studio
07.2023 - 11.2023
- Developed and implemented successful social media campaigns to support company objectives.
- Analyzed data to measure the effectiveness of campaigns and adjust strategies accordingly.
- Researched industry trends and competitors' activities to develop new ideas for content creation.
Customer Service Representative
| Alman Texnikaları Evi
02.2023 - 07.2024
- Answered customer inquiries and provided accurate information regarding products and services.
- Developed strong relationships with customers by providing personalized assistance and support.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Education
Bachelor - International Marketing Management
Azerbaijan State Oil And Industrial University
06-2023
Skills
- Excellent customer service
- Sales and Marketing
- Adaptability and Flexibility
- Decision-making capabilities
- Meta Ads proficiency
Certification
Barratson Business & Finance School
Digital Marketing
Könül Qurbanəliyeva
Meta Ads
Timeline
Visa Consultant
| AID GROUP
02.2024 - Current
Social Media Manager
| NS Studio
07.2023 - 11.2023
Customer Service Representative
| Alman Texnikaları Evi
02.2023 - 07.2024
Bachelor - International Marketing Management
Azerbaijan State Oil And Industrial University
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