Gustav Jacquez Rodriguez
Phoenix
Summary
Skilled in customer service and critical thinking, I effectively resolve issues and optimize processes, enhancing operational efficiency. Trilingual, resilient, and adaptable, I thrive in fast-paced environments. Whether it’s ensuring customer satisfaction, accurately managing inventory management, or working in physical labor, my 10+ years of working experience have built up an arsenal of skills I can use to contribute to any company and build a symbiotic relationship that will hopefully last for many years.
Overview
10
10
years of professional experience
Work History
Roofing Laborer
Nuńez Contracting Corporation
05.2025 - Current
- Verify and monitor product usage to meet quality standards.
- Coordinate project schedules and workloads to optimize team efficiency and resource allocation.
- Conduct inspections of roofing systems to identify issues and recommend corrective actions.
Inventory Specialist
Floor & Decor
01.2025 - 09.2025
- Managed inventory accuracy through regular cycle counts and reconciliations.
- Utilized inventory management systems to track stock levels and optimize replenishment.
- Helped customers with any questions and request ranging from product quality to availability to shipping information.
Delivery Driver
DoorDash
01.2022 - 01.2025
- Navigated routes efficiently to ensure timely deliveries and enhance customer satisfaction.
- Communicated effectively with customers to confirm orders and address inquiries promptly.
Customer Service Representative
24/7 Intouch (Booking.com)
02.2021 - 03.2022
- Assisted customers with inquiries, providing timely and accurate information regarding products and services.
- Resolved customer complaints through effective problem-solving techniques, enhancing overall satisfaction.
- Maintained detailed records of customer interactions, ensuring accurate tracking for follow-up actions.
- Collaborated with team members to streamline processes, improving response time to customer queries.
Inventory Auditor
Humana
07.2015 - 09.2020
- Conducted thorough inventory audits to ensure accuracy and compliance with company standards.
- Utilized inventory management systems to track discrepancies and resolve issues efficiently.
- Collaborated with cross-functional teams to streamline auditing processes and enhance operational efficiency.
- Developed and maintained documentation for audit findings, facilitating clear communication with stakeholders.
Education
High School Diploma -
Maryvale High School
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Adaptability
- Resilient
- Trilingual
- Computer Literacy
Timeline
Roofing Laborer
Nuńez Contracting Corporation
05.2025 - Current
Inventory Specialist
Floor & Decor
01.2025 - 09.2025
Delivery Driver
DoorDash
01.2022 - 01.2025
Customer Service Representative
24/7 Intouch (Booking.com)
02.2021 - 03.2022
Inventory Auditor
Humana
07.2015 - 09.2020
High School Diploma -
Maryvale High School