GUSTAVO ACOSTA
Tucson
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
Monitor
TUSD
05.2020 - Current
- Attended to needs of students and informed school personnel of unusual behavior or health problems.
- Communicated with classroom teachers, principals and parents to discuss student backgrounds, medical problems and behaviors.
- Monitored conduct of students on school buses to maintain discipline and safety.
- Created safe and engaging learning environment for groups of diverse children with various learning styles.
Varsity Assistant Coach
Cholla High School
05.2020 - Current
- Organized fundraising events to support the financial needs of the athletic program, engaging community members in supporting local sports teams.
- Fostered an inclusive team environment by addressing any conflicts among players promptly and fairly, promoting a strong sense of unity within the group.
- Facilitated strong relationships among players, coaches, parents, and school administration to foster a positive athletic environment.
- Developed athletes'' skills with targeted drills and training exercises tailored to individual needs.
- Remained composed when communicating with others throughout heated game moments.
- Demonstrated commitment to professional development by attending coaching conferences, workshops, and clinics to stay current on best practices and industry trends.
Non-Profit Director
Omega Basketball / United Sports Club
01.2013 - Current
- Developed an average of 60 youth in the game of basketball.
- Provided support and guidance to youth, helping them overcome personal challenges and achieve their goals.
- Promoted positive behavior among youth by modeling healthy relationships, conflict resolution, and decision-making skills.
- Engaged and interacted with youth members, teaching sustainable habits, and coping mechanisms.
- Developed strong rapport with families, ensuring their involvement in supporting the growth of their children within our programs.
- Monitored youth behavior and offered guidance and support for positive change.
Account Supervisor
Hospitality Staffing Solutions
03.2020 - 04.2021
- Identified opportunities for upselling additional services to existing clients, increasing overall account value.
- Engaged in daily communication with clients to establish and maintain positive working relationships.
- Contributed ideas to concept development, strategic planning, and business operations.
- Participated in job fairs and networking events to source potential candidates, expanding company''s reach within the job market.
- Developed strong relationships with hiring managers, leading to more efficient communication and better understanding of their needs for open positions.
- Improved overall candidate experience through consistent communication, personalized support, and thorough follow-ups during the hiring process.
- Increased candidate placements by implementing innovative sourcing strategies and utilizing various recruitment tools.
- Initiated referral program that leveraged existing employees' networks to fill vacancies more quickly and with high-quality candidates.
Program Director
YMCA of Southern Arizona
05.2015 - 02.2020
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Recruited and trained staff and volunteers to upgrade collective team skills.
- Mentored team members for professional development, resulting in increased productivity and job satisfaction.
- Designed customized training programs to enhance staff knowledge and skills in key areas of responsibility.
- Delivered outstanding program results by setting clear objectives and proactively addressing potential challenges.
- Coordinated budgeting, scheduling and resource allocation to facilitate smooth flow of operations.
Office Manager
H & R Block Tax Services
01.2009 - 04.2016
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Junior Varsity Basketball Coach
Sahuarita High School
06.2011 - 03.2013
- Participated in recruitment efforts to scout talented prospects for future seasons'' roster development.
- Assisted in the organization and execution of team travel arrangements, ensuring seamless logistics for away games.
- Tracked player performance metrics using data analysis tools to optimize training programs tailored to individual needs.
- Improved player skills through individualized coaching, focusing on strengths and weaknesses.
Education
High School Diploma -
Tucson High School
Tucson05-2009
Skills
- LinkedIn recruiting
- Recruitment process improvement
- Recruitment metrics analysis
- Diversity hiring
- Customer service
- Active listening
- Critical thinking
- Problem resolution
- Call center experience
- Computer proficiency
- Professional telephone demeanor
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Monitor
TUSD
05.2020 - Current
Varsity Assistant Coach
Cholla High School
05.2020 - Current
Account Supervisor
Hospitality Staffing Solutions
03.2020 - 04.2021
Program Director
YMCA of Southern Arizona
05.2015 - 02.2020
Non-Profit Director
Omega Basketball / United Sports Club
01.2013 - Current
Junior Varsity Basketball Coach
Sahuarita High School
06.2011 - 03.2013
Office Manager
H & R Block Tax Services
01.2009 - 04.2016
High School Diploma -
Tucson High School