Gustavo Gallardo
Phoenix
Summary
Dynamic and results-driven professional with a strong work ethic and proven customer service skills, honed at Sprouts Farmer Market. Achieved a 10% sales increase through effective promotional support while ensuring high customer satisfaction. Proficient in supply ordering and committed to maintaining honesty and integrity in all interactions. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
5
5
years of professional experience
Work History
Senior Deli Clerk
Sprouts Farmer Market
03.2023 - Current
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Greeted customers at counter to fulfill requests and answer questions.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
Assistant Deli Manager
Safeway
09.2021 - 02.2023
- Increased sales 10% through suggestive selling of promotional items.
- Verified inventory computations by comparing to physical counts of stock.
- Attended to customers by taking orders, resolving complaints and issues and operating cash register to take payments.
- Achieved high customer satisfaction ratings with thorough training and effective customer service policies.
- Controlled inventory costs by carefully managing portion control and reducing waste.
Fry Cook
Jack in the Box
01.2021 - 08.2021
- Operated fryers and grills by pouring oil and placing food items on surface to fry or grill.
- Tested temperatures of food at specified intervals by using food thermometers.
- Cleaned, stocked, and restocked workstations and display cases.
- Communicated with management on food inventory stock to request order placement.
- Prepared food items such as meats, poultry, and fish for frying purposes.
Education
High School Diploma -
Betty H Fairfax
Laveen, AZ05-2021
Skills
- Supply ordering
- Promotional support
- Customer service
- Effective customer communication
- Honesty and integrity
- Strong work ethic
- Verbal and written communication
Timeline
Senior Deli Clerk
Sprouts Farmer Market
03.2023 - Current
Assistant Deli Manager
Safeway
09.2021 - 02.2023
Fry Cook
Jack in the Box
01.2021 - 08.2021
High School Diploma -
Betty H Fairfax