Gyillcinda Holyan

Work History

Dine Restaurant

02.2023 - 03.2024

Cocina De Dominguez

01.2020 - 04.2021

Processed customer transactions efficiently using point-of-sale systems.
Provided exceptional customer service to enhance overall dining experience.
Managed cash register operations, ensuring accuracy during cash handling.
Assisted in maintaining cleanliness and organization of the front-of-house area.
Collaborated with team members to streamline order fulfillment processes.
Resolved customer inquiries and concerns promptly to ensure satisfaction.
Trained new staff on cash handling procedures and customer service standards.
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Assisted customers with returns, refunds and resolving transaction issues.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Szechuan Resturant

03.2018 - 07.2019

Collaborated with kitchen staff to ensure smooth operation during peak hours.
Maintained cleanliness and organization of dining area, adhering to health and safety standards.
Handled guest complaints professionally, resolving issues to restore satisfaction quickly.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.

China Garden Restaurant

03.2017 - 12.2017

Provided exceptional customer service, ensuring a welcoming atmosphere for all guests.
Assisted in menu selections, enhancing dining experience through knowledgeable recommendations.
Coordinated food and beverage orders, maintaining accuracy and timeliness in deliveries.
Managed cash transactions efficiently, ensuring accurate billing and balancing of cash register.
Trained new servers on restaurant procedures and customer service best practices.
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Maintained a clean and orderly dining area for an enjoyable guest experience.
Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.