Hadiga Mammadli
Baku
Summary
Detail-oriented individual with 6 years of management and logistic experience, planning, developing, implementing, entering data to excel, experience in lead generation and create formal mails and sending mails.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Order Processing Specialist
QS VETS
08.2023 - 11.2023
- Completed accurate order entry and data verification.
- Updated company tracking system with latest information.
- Documented shipping information for orders and tracked packages when necessary.
- Communicated with customers to answer questions and perform account maintenance.
- Assisted customers by providing tracking information and resolving shipping or merchandise issues.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Examined orders to confirm accuracy, completeness and adherence to customer requirements.
- Communicated with customers to address order inquiries, changes and cancellations.
- Provided regular updates to customers regarding orders to maintain transparency and customer trust.
- Processed customer orders in line with established policies and procedures.
- Monitored and tracked inventory to achieve prompt order fulfillment.
- Generated invoices and shipping labels to properly bill and ship customer orders.
- Informed customers by mail or telephone of order information such as unit prices, shipping dates and anticipated delays.
- Created shipping and invoicing documents with accurate customer, destination, and materials information to meet shipper standards and identify any hazardous contents.
Import Manager
SHURATAZ LTD LLC
01.2017 - 07.2023
- Business in every type of tyre in Azerbaijan market
- Planned and executed (organize orders, documents), handled all shipment coordination for products, entered all shipments' data to excel, worked on importing goods to system, monitored shipments' schedule, checked all documents and certificates, inspected and controlled loads.
Team Leader
FIVE CURRENTS
10.2012 - 06.2015
- Team Leader of Communication department in 2015 EUROPEAN GAMES
- Prepared Volunteers' timetables, organized attendance and shifts, guided performers, resolved problems, such as control volunteers, communicated with coordinators and so on.
Education
ENGLISH TEACHING -
THE UNIVERSITY OF LANGUAGES
Baku, Azerbaijan06.2014
Skills
- Good communication - written and oral skills
- Excellent conceptual and analytical skills
- Effective interpersonal skills
- Data Entry Skills
- Tracking Packages
- Quotes Coordination
- Complex Problem-Solving
- Order Preparation and Processing
- Shipment Processing
- Return Processing
- Supply Chain Improvement
- Weekly Payroll
Websites
Certification
- MS EXCEL
- DUOLINGO
- BODY LANGUAGE
Languages
ENGLISH
Upper intermediate
B2
AZERBAIJAN
Proficient
C2
TURKISH
Proficient
C2
Hobbies And Interests
- READING BOOKS
- WATCHING TRAVEL DOCUMENTARIES
- MOVIES AND SERIES NEWS IN TECHNOLOGY
- VOLEYBALL
Personal Information
- Title: Supply chain and management
- Date of Birth: 02/02/93
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Order Processing Specialist
QS VETS
08.2023 - 11.2023
Import Manager
SHURATAZ LTD LLC
01.2017 - 07.2023
Team Leader
FIVE CURRENTS
10.2012 - 06.2015
ENGLISH TEACHING -
THE UNIVERSITY OF LANGUAGES
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