Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Haidyn Mangum

Phoenix

Summary

A dynamic and dedicated professional with experience at Bens Pizza, excelling in conflict resolution and multitasking. Has proven the ability to enhance customer satisfaction and streamline operations. Is skilled in recordkeeping and teamwork, with a strong commitment to maintaining high standards in fast-paced environments. Passionate about delivering exceptional service and supporting team success.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Volunteer

Fallen Feathers
03.2023 - Current
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Completed daily domestic tasks in facility to assist birds in need.
  • Demonstrated the ability to handle multiple types of wild birds.
  • Monitored birds health, food, and water levels.
  • Trained new volunteers to clean containers, hold birds, feed and water birds, general cleaning, and supply locations.

Restaurant Busser

Bens Pizza
08.2022 - 03.2024
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
  • Improved customer satisfaction rates by answering customers' questions and resolving issues.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Performed pre-bussing duties such as sweeping surrounding floors and removing large waste.

Education

Approved Veterinary Assistant (AVA) -

West-MEC
Surprise, AZ
05-2025

High School Diploma -

Paradise Honors High School
Surprise, AZ
05-2025

Skills

  • Recordkeeping
  • Telephone etiquette
  • Time management
  • Conflict resolution
  • Multitasking and organization
  • Teamwork and collaboration

Certification

  • Fear Free: Veterinary Professional Certification Program (2023)
  • Virox (2023)
  • Fear Free: Intro to Pain (2024)
  • IDEXX: Catalyst One Chemistry Analyzer (2024)
  • IDEXX: SNAP Pro Analyzer (2024)
  • IDEXX: ProCyte One Hematology Analyzer (2024)
  • IDEXX: VetLab Station (2024)
  • IDEXX: SediVue Dx Urine Sediment Analyzer (2024)


Timeline

Volunteer

Fallen Feathers
03.2023 - Current

Restaurant Busser

Bens Pizza
08.2022 - 03.2024

Approved Veterinary Assistant (AVA) -

West-MEC

High School Diploma -

Paradise Honors High School

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Haidyn Mangum