Hailee Wolfe
Mesa
Summary
Orthopedic Receptionist with proven expertise at Valley Bone and Joint Specialist, excelling in appointment scheduling and relationship building. Highly dependable and organized, I effectively managed patient interactions and resolved issues, ensuring a seamless experience. My strong communication skills and empathy fostered trust and satisfaction among clients, enhancing overall service quality.
Overview
4
4
years of professional experience
Work History
Orthopedic Receptionist
Valley Bone And Joint Specialist
06.2021 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
- Provided medical assistance to patients.
- Conducted verification of insurance eligibility.
- Assisted healthcare professionals in medical procedures.
- Greeted and welcomed patients, creating a positive first impression
- Coordinated patient appointments.
- Protected confidential details effectively.
Education
Desert Ridge High School
Mesa, AZ05.2022
Skills
- Organization skills
- Time management
- Telephone skills
- Fast Learner
- Highly dependable
- Appointment scheduling
- Professional demeanor
- Relationship building
- Teamwork
- Communication Skills
- Empathy
- Stress Management
- Work Ethic
Timeline
Orthopedic Receptionist
Valley Bone And Joint Specialist
06.2021 - Current
Desert Ridge High School
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