Highly skilled professional with a diverse background in private dining sales, childcare management, and household management. Proven track record of driving sales and exceeding revenue targets in the hospitality industry. Extensive experience in developing and implementing age-appropriate curriculum and activities for children in a childcare facility. Strong organizational and leadership skills with a keen eye for detail in managing household schedules, budgets, and staff. Adept at multitasking and problem-solving in fast-paced environments. Excellent communication and interpersonal abilities, with a passion for delivering exceptional service and creating positive experiences for clients and families.
- Coordinated daily household operations, ensuring smooth functioning and timely completion of tasks.
- Managed scheduling for household staff, optimizing resource allocation and task assignments.
- Developed and implemented organizational systems for efficient inventory management and procurement.
- Oversaw maintenance and repairs, liaising with contractors to ensure high-quality results.
- Enhanced safety measures by conducting regular assessments and implementing necessary improvements.
- Anticipated the household''s needs and proactively addressed them to minimize disruptions or inconveniences.
- Performed cleaning and organization duties.
- Tended to childcare responsibilities when necessary with empathy and attentiveness towards each child''s unique needs or interests.
- Handled various administrative tasks on behalf of the household such as correspondence, document management, and filing systems.
- Coordinated travel arrangements for family vacations, business trips, or special events to ensure seamless experiences.
- Safeguarded family privacy by maintaining strict confidentiality about personal information and daily affairs.
- Develop and implement strategies to attract and book private dining events at the restaurant
- Build relationships with potential clients and generate leads through networking and outreach efforts
- Create and maintain a database of prospective private dining clients
- Collaborate with the culinary team to create customized menus for private events
- Coordinate all aspects of private dining events, including menu selections, room setup, and staffing needs
- Ensure all event details are communicated to the appropriate staff members and executed flawlessly
- Manage the private dining budget and track sales performance
- Provide exceptional customer service to ensure a positive experience for all private dining guests
- Follow up with clients after events to solicit feedback and encourage repeat business
- Stay up-to-date on industry trends and competitor offerings to remain competitive in the market.
- Collaborate with the marketing team to create promotional materials and campaigns specifically targeted towards private dining clients
- Conduct site visits with potential clients to showcase the private dining spaces and discuss event details
- Negotiate contracts and pricing with clients, ensuring profitability for the restaurant
- Work closely with the event planning team to ensure seamless execution of private dining events
- Utilize social media and other digital marketing platforms to promote private dining offerings
- Attend industry events and trade shows to network and generate new business leads
- Conduct regular market research to identify opportunities for growth and expansion of the private dining business
- Develop and implement strategies to increase customer satisfaction and loyalty among private dining clients
- Analyze sales data and trends to identify areas for improvement and develop action plans to drive sales growth.
- Negotiate contracts with private dining clients, ensuring all terms and conditions are clearly defined and agreed upon
- Utilize Delphi or similar event management software to schedule and coordinate private dining events, including room reservations, menu selections, and staffing assignments
- Input all relevant event details into Delphi, such as guest count, dietary restrictions, and special requests, to ensure smooth execution of events
- Use Delphi to track event progress, update client information, and communicate with internal team members to ensure all details are accurate and up-to-date.
- Create and maintain household schedules, including appointments, activities, and events
- Coordinate and oversee household staff, including hiring, training, and scheduling
- Manage household budgets, expenses, and financial records
- Plan and prepare meals, grocery shop, and oversee meal planning for the household
- Organize and oversee household maintenance and repairs, including scheduling service providers and managing contractor relationships
- Coordinate household tasks such as cleaning, laundry, and organizing
- Manage household inventories and supplies, including shopping for household goods and necessities
- Handle household correspondence, including mail, emails, and phone calls
- Plan and coordinate household events and special occasions
- Maintain household security, including overseeing alarm systems and ensuring the safety of the household and its occupants.
- Supervise and coordinate children's schedules, activities, and appointments
- Arrange and oversee playdates, extracurricular activities, and educational outings for the children
- Assist with homework help and academic support as needed
- Plan and prepare nutritious meals and snacks for the children
- Coordinate and oversee children's hygiene routines, including baths, bedtime routines, and grooming
- Provide transportation for the children to and from school, activities, and appointments
- Monitor and address children's emotional and behavioral needs, including setting boundaries and enforcing rules
- Communicate regularly with parents regarding the children's well-being, progress, and any concerns
- Maintain a safe and nurturing environment for the children, including childproofing the home and ensuring proper supervision at all times
- Foster a positive and supportive relationship with the children, building trust and rapport through attentive care and engagement.
- Develop a comprehensive annual calendar of events and activities for the childcare facility, including theme days, special programs, and holiday celebrations
- Create monthly lesson plans that align with the curriculum goals and educational objectives for children of different age groups
- Coordinate with gym management to schedule staff coverage based on peak gym hours and childcare demand
- Plan staff training sessions and professional development opportunities to ensure all team members are equipped with the necessary skills and knowledge to provide high-quality care
- Collaborate with the gym's marketing team to promote the childcare facility and attract new clients through targeted campaigns and promotions
- Conduct regular assessments and evaluations of the childcare program to identify areas for improvement and make necessary adjustments to enhance the overall quality of care
- Develop relationships with local schools, community organizations, and other childcare providers to create opportunities for collaboration and networking
- Stay informed about industry trends, regulations, and best practices in early childhood education to continuously improve the childcare program and maintain compliance with licensing requirements.- Hire, train, and supervise childcare staff to ensure a safe and nurturing environment for children
- Create and enforce policies and procedures for the childcare facility, including health and safety protocols
- Maintain accurate records of children enrolled, staff schedules, and attendance
- Communicate regularly with parents regarding their child's progress, behavior, and any concerns
- Collaborate with the gym management team to coordinate schedules, staffing, and facility usage
- Manage the budget for the childcare facility, including purchasing supplies and equipment as needed
- Ensure compliance with state licensing regulations and maintain a clean and organized childcare space
- Conduct regular staff meetings and training sessions to promote professional development and teamwork
- Stay current on best practices in early childhood education and child development to enhance the quality of care provided.