Summary
Overview
Work History
Skills
Timeline
Generic

Hailey Faygenblat

Phoenix,AZ

Summary

Dynamic and customer-focused professional with experience at EOS Fitness, excelling in call management and customer service. Proven ability to enhance guest satisfaction through effective communication and organization. Skilled in multitasking and maintaining a polished front desk environment, ensuring a welcoming atmosphere for all visitors.

Overview

3
3
years of professional experience

Work History

Front Desk Assistant

EOS Fitness
05.2025 - Current
  • Answered customer telephone calls promptly and appropriately handled needs.
  • Maintained clean and organized front desk areas to uphold polished company image.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Enforced policies and procedures to increase efficiency.
  • Developed and maintained positive relationships with guests for satisfaction.

Restaurant Hostess

Sushi Brokers
05.2024 - 05.2025
  • Answered customer questions about hours, seating, and menu information.
  • Delivered unparalleled service to drive positive dining experience and repeat customer visits.
  • Watched dining area staff to evaluate server loads and calculate accurate wait times.
  • Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
  • Complied with food safety and food hygiene regulations to safeguard public health.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.

Babysitter

Neighbors House
05.2022 - 03.2024
  • Communicated positively with children and parents.
  • Prepared healthy, age-appropriate snacks and meals.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Played games, worked on puzzles, and read books to young children.

Skills

  • Payment verification
  • Scheduling
  • Call management
  • Time management
  • Customer service
  • Listening skills
  • Inbound call management
  • Multitasking and organization
  • Multi-line phone systems

Timeline

Front Desk Assistant

EOS Fitness
05.2025 - Current

Restaurant Hostess

Sushi Brokers
05.2024 - 05.2025

Babysitter

Neighbors House
05.2022 - 03.2024

Similar Profiles

CREATE PROFILE
Hailey Faygenblat