Hailey Horner
Phoenix
Summary
Motivated, friendly, and disciplined college student seeking employment that allows a flexible schedule without interfering with school schedule. Proven Customer Service/Sales Associate with a track record of enhancing sales and building strong customer relationships. Efficient cash handling and problem-solving, demonstrating exceptional teamwork and adaptability. Demonstrates a strong work ethic, fast learner, and ability to work in a fast paced environment.
Overview
2
2
years of professional experience
Work History
Customer Service/Sales Associate
The Big Tool Box
04.2024 - 09.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Customer Service/Sales Associate
Davey Jones Fireworks
06.2024 - 07.2024
- Fourth straight year working this seasonal position at the same firework stand (previous dates of employment were June-July 2021, June-July 2022, June-July 2023)
- Prepared merchandise for sales floor by pricing or tagging.
- Engage and helped customers locate products and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Customer Service/Sales Associate
Lone Creek Farms
09.2022 - 11.2022
- Prepared merchandise by pricing or tagging.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Managed efficient cash register operations.
- This was the second season for me working for this company in this role. First was September-November 2021.
Education
Bachelor of Science - Pre-Med
Grand Canyon University
Phoenix, AZ04-2027
High School Diploma -
Lutheran High School
Parker05-2023
Skills
- Exceptional customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
- Reliable and punctual
- Adaptable
Timeline
Customer Service/Sales Associate
Davey Jones Fireworks
06.2024 - 07.2024
Customer Service/Sales Associate
The Big Tool Box
04.2024 - 09.2024
Customer Service/Sales Associate
Lone Creek Farms
09.2022 - 11.2022
Bachelor of Science - Pre-Med
Grand Canyon University
High School Diploma -
Lutheran High School
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