Hailey Hostetler
Tucson
Summary
Results-driven retail management professional determined to exceed company sales goals. Successful in leveraging financial and marketing education to make merchandising placement that will generate revenue and flow consecutively throughout the salesfloor. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support.
Overview
8
8
years of professional experience
Work History
Customer Service Representative
Bailey's Fabric Upholstery and Supply
12.2023 - Current
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and earned reputation for exceeding service standard goals.
Store Manager
Hollister Co.
02.2017 - 10.2020
- Created weekly schedules, balancing hours allowed and sales floor coverage.
- Supervised guests and associates, answering questions regarding products or tasks being done.
- Reconciled daily sales transactions to balance and log day-to-day revenue as well as ensuring the sales are surpassing or at least meeting last years numbers.
- Mapped out and rotated merchandise displays to feature new products and promotions keeping in mind best selling departments.
Education
GED -
Jame's Maddison
Tucson, AZ05-2018
Skills
- Account updating
- Complaint resolution
- Strategic sales
- Multitasking and organization
- High-energy attitude
- Data entry
Timeline
Customer Service Representative
Bailey's Fabric Upholstery and Supply
12.2023 - Current
Store Manager
Hollister Co.
02.2017 - 10.2020
GED -
Jame's Maddison
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