Hailey Pennington
Kingman
Summary
My most recent achievements would be getting top sales representative in the district on our scorecards for the month. One for September and another in July. Also have received Business trophy’s for being the top sales representative in business sales for the month twice last year. I got these rewards for having the best overall satisfaction across the board with every guest every time.
Overview
2026
2026
years of professional experience
Work History
Server
Mr.Dz Diner
- Provided exceptional customer service to enhance guest experiences and ensure satisfaction.
- Collaborated with kitchen staff to communicate orders accurately and maximize efficiency during peak hours.
- Maintained cleanliness and organization of dining areas to uphold health standards and improve ambiance.
- Assisted in training new servers on menu knowledge, service protocols, and point-of-sale systems.
- Adapted quickly to changing customer demands, ensuring timely order delivery and problem resolution.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Sales Representative
Victra Verizon
02.2021 - Current
- Executed sales transactions accurately using point-of-sale systems.
- Assisted in maintaining store inventory through regular stock checks and restocking efforts.
- Built rapport with customers to foster repeat business and referrals.
- Collaborated with team members to achieve daily sales goals and enhance customer experience.
- Trained new employees on sales techniques and store policies to ensure consistency in service delivery.
- Generated additional sales opportunities with upselling and cross-selling techniques.
Front Desk Receptionist
Best Western Plus Hotel
05.2019 - 02.2021
- Greeted and checked in guests, ensuring smooth arrival experiences.
- Managed multi-line phone system, directing calls efficiently to appropriate departments.
- Processed guest reservations and inquiries using hotel management software.
- Maintained cleanliness and organization of front desk area to enhance guest comfort.
Education
High School Diploma - Business
Lee Williams
Kingman, AZ05.2019
Skills
Teamwork
Time management
Self sufficient
Flexible
Results oriented
Communication skills
Analytical skills
Organizational skills
Timeline
Sales Representative
Victra Verizon
02.2021 - Current
Front Desk Receptionist
Best Western Plus Hotel
05.2019 - 02.2021
Server
Mr.Dz Diner
High School Diploma - Business
Lee Williams