Halee Cleavenger
Tucson
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
14
14
years of professional experience
Work History
Sales Representative
Metro By T-Mobile
03.2022 - Current
Server
Jenny's Family Restaurant
01.2018 - 01.2020
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Cultivated warm relationships with regular customers.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Maintenance Worker
Cyclone
02.2016 - 01.2018
- Followed safety precautions to avoid personal injury and provide safe work environment.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
- Replaced light bulbs in indoor and outdoor fixtures and checked smoke and carbon monoxide detectors for proper functionality.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Installed new locks, door handles, and door closers.
- Provided facility inspection and maintenance to achieve superior levels of cleanliness and upkeep.
- Performed preventive maintenance and repairs on various types of equipment.
- Executed tasks within time and budget constraints.
- Continuously adhered to strict regulations as well as detailed instructions, guidelines and specifications.
Fire Watcher
Sieber Industrial Contractors
03.2014 - 01.2016
- Examined fire extinguishing and fire protection equipment to verify functionality and reported repairs and replacements needed.
- Performed visual inspection of work area and evacuated operations and summoned authorities if hazardous conditions detected.
- Patrolled plant areas and noted and investigated unsafe conditions and practices to eliminate fire hazards.
- Investigated raw and combustible materials storage areas, took temperature and pressure readings from instruments and reported undesirable conditions or additional steps to correct conditions.
- Instructed employees in fire safety practices and performed tests on fire prevention equipment in explosive or flammable materials processing areas to check functionality.
- Relayed messages about emergencies, accidents and fire hazard conditions.
- Conducted fire safety inspections to check compliance with local, state and federal regulations.
Sales Representative
Renewal By Anderson
06.2009 - 06.2011
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Developed and implemented sales strategies to increase profits.
- Used customer insights to develop innovative sales strategies to increase sales.
- Generated new leads through networking and attending industry events.
- Developed and delivered engaging sales presentations to convey product benefits.
- Listened to customer needs and desires to identify and recommend optimal products.
Education
No Degree - Organizational Leadership
Troy University
Troy, AL08.2022
High School Diploma -
Ashland County Community Academy
Ashland, OH06.2011
Skills
- Product and Service Knowledge
- Converting Leads
- Revenue Generation
- Promotional Planning
- Active Listening
- Interpersonal Communication Skills
- Upselling Techniques
- Sales Expertise
- Customer Relations
Timeline
Sales Representative
Metro By T-Mobile
03.2022 - Current
Server
Jenny's Family Restaurant
01.2018 - 01.2020
Maintenance Worker
Cyclone
02.2016 - 01.2018
Fire Watcher
Sieber Industrial Contractors
03.2014 - 01.2016
Sales Representative
Renewal By Anderson
06.2009 - 06.2011
No Degree - Organizational Leadership
Troy University
High School Diploma -
Ashland County Community Academy
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