Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Haley Brandenburg

Pinetop

Summary

Dynamic bartender with a proven track record at The Lodge Sports Bar, excelling in customer service and complex problem-solving. Enhanced sales by implementing innovative drink specials. Skilled in multitasking and training new staff, fostering a team-oriented environment. Adept at maintaining bar organization and compliance with health regulations, ensuring a seamless guest experience.

Overview

12
12
years of professional experience

Work History

Bartender

The Lodge Sports Bar
01.2017 - Current
  • Crafted diverse cocktails and beverages to meet customer preferences.
  • Provided exceptional customer service in fast-paced environment.
  • Maintained cleanliness and organization of bar area consistently.
  • Assisted in managing inventory and ordering supplies efficiently.
  • Trained new bartenders on procedures, menu items, and customer engagement techniques.
  • Handled cash transactions accurately while balancing cash register at shift end.
  • Served high customer volumes during special events, nights, and weekends.
  • Implemented new drink specials that enhanced customer experience and increased sales volume.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Bartender

Zipps Sports Bar
04.2024 - 11.2024
  • Collaborated with kitchen staff to ensure timely food and drink service.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Supported special events through attentive service, adapting quickly to varying needs of guests or clients.

Server

RT's Black Bull
03.2013 - 01.2017
  • Provided outstanding customer service in dynamic setting, boosting guest satisfaction.
  • Managed order accuracy and timely delivery, ensuring satisfaction during peak hours.
  • Collaborated with kitchen staff to optimize workflow and reduce wait times for patrons.
  • Trained new servers on menu items, service protocols, and best practices for efficiency.
  • Delivered exceptional customer service in fast-paced dining environment.
  • Maintained cleanliness and organization of dining area to enhance guest experience.
  • Collaborated with team members to ensure timely order delivery and customer satisfaction.
  • Handled cash transactions accurately, ensuring proper reconciliation at end of shifts.
  • Assisted in training new staff on menu items and restaurant protocols.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Bussed and reset tables to keep dining room and work areas clean.

Education

Show Low High School
Show Low, AZ
05.2013

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Clear and effective communication
  • Patience and tolerance
  • Outgoing personality
  • Complex Problem-solving
  • Handling difficult customers

Languages

Spanish
Native or Bilingual

Timeline

Bartender

Zipps Sports Bar
04.2024 - 11.2024

Bartender

The Lodge Sports Bar
01.2017 - Current

Server

RT's Black Bull
03.2013 - 01.2017

Show Low High School

Similar Profiles

CREATE PROFILE
Haley Brandenburg