Halle Hastings
Tempe
Summary
Customer-focused Front of House Team Member with several years of experience in every front area. Warm and detail-oriented food service professional with exceptional listening skills and memory to best engage customers and present and sell menu options. Committed to building immediate rapport with diners and maximizing restaurant sales.
Overview
5
5
years of professional experience
Work History
Front of House Employee
Original Chopshop
Scottsdale
01.2026 - Current
- Greeted and assisted customers with menu selections and dietary preferences.
- Explained menu items, took orders and delivered food courses according to instruction.
- Operated cash register efficiently, processing transactions accurately.
- Maintained cleanliness of dining area by clearing tables and wiping down surfaces.
- Maintained cleanliness and organization of dining area and service stations.
- Trained new employees on customer service protocols and operational procedures.
- Performed opening and closing duties such as counting money, organizing supplies.
Ice Cream Scooper
Frozen Penguin
Scottsdale
05.2025 - Current
- Served ice cream and desserts to customers efficiently and accurately.
- Maintained cleanliness and organization of scooping area and equipment.
- Engaged with customers, providing friendly service and product recommendations.
- Trained new staff on proper scooping techniques and safety protocols.
Merchandiser
Target
Gig Harbor
10.2021 - 07.2026
- Managed product displays to enhance customer engagement and drive sales.
- Analyzed inventory levels to maintain optimal stock across all categories.
- Collaborated with team members to execute promotional setups and seasonal changes.
- Assisted customers in locating products and providing exceptional service standards.
- Regularly monitored store shelves to ensure product availability, restocked and rotated merchandise.
- Maintained a clean and organized work environment at all times.
- Organized displays according to company standards and specifications.
- Built product displays and placed appropriate signage for merchandise.
Barista
Starbucks
Kailua
08.2023 - 11.2024
- Provided exceptional customer service in a fast-paced cafe environment.
- Engaged customers with friendly conversation while taking accurate orders.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Collaborated with team members to ensure smooth daily operations during peak hours.
- Maintained calm demeanor during high-volume periods and special events.
- Prepared high-quality beverages following standardized recipes and customer preferences.
- Crafted and served a variety of coffee and tea beverages to meet customer preferences.
- Operated espresso machines and brewing equipment with precision and care.
- Operated cash registers to process customer payments.
Education
Peninsula High School
Gig Harbor, WASkills
- Point of sale management
- Customer service
- Menu knowledge
- Upselling techniques
- Food safety
- Inventory management
- Training staff
- Team collaboration
- Attention to detail
- Time management
- Problem solving
- Effective communication
- Conflict resolution
Timeline
Front of House Employee
Original Chopshop
01.2026 - Current
Ice Cream Scooper
Frozen Penguin
05.2025 - Current
Barista
Starbucks
08.2023 - 11.2024
Merchandiser
Target
10.2021 - 07.2026
Peninsula High School