Hannah Brass
Peoria
Summary
Dynamic and results-driven professional with experience at Sam's Club, excelling in customer service and merchandising. Proven ability to optimize product displays and enhance customer experiences. Skilled in retail transactions and efficient time management, consistently contributing to team success and driving sales through effective product recommendations.
Overview
8
8
years of professional experience
Work History
Front End Associate
Sam's Club
08.2022 - 09.2025
- Helped customers complete purchases, locate items, and join reward programs.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Replaced merchandise stock throughout check-out lines and end-cap displays.
Product Marketing Associate
Caring Transitions Of Orange County
10.2020 - 04.2022
- Analyzed device trends, product mix and upsell attached rates to uncover opportunities for optimization.
- Monitored competitor pricing and product offerings to identify opportunities.
- Analyzed web, product and customer metrics to support weekly, monthly and quarterly business updates.
- Established and managed relationships with external data providers and research vendors.
Sales Associate
TJX Companies
09.2017 - 08.2020
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to effectively build rapport and lasting relationships.
Education
Associate of Applied Science - Dental Assistant
Concorde Career College
Garden Grove, CA03-2021
High School Diploma -
Martin Luther King High School
Riverside, CASkills
- Product restocking
- Retail transactions
- Merchandising and display assembly
- Merchandise display set up
- Merchandise recommendations
- Customer service
- Product advice
- Efficient time management
- Team contribution
Timeline
Front End Associate
Sam's Club
08.2022 - 09.2025
Product Marketing Associate
Caring Transitions Of Orange County
10.2020 - 04.2022
Sales Associate
TJX Companies
09.2017 - 08.2020
Associate of Applied Science - Dental Assistant
Concorde Career College
High School Diploma -
Martin Luther King High School