Hannah Ritchie
Glendale
Summary
Enthusiastic college student eager to contribute to team success through hard work, attention to detail, and excellent organizational skills. Clear understanding of problem solving and multitasking in a fast pace environment. Motivated to learn, grow and excel in new environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Patient Care Technician, ICU
HonorHealth
07.2023 - Current
- Demonstrated adaptability while working alongside various medical teams including respiratory therapists, dietitians, case managers, and social workers to provide comprehensive patient care.
- Aided in the stabilization of critical patients with emergency interventions such as CPR or AED usage under supervision of RNs or physicians.
- Improved ICU efficiency by promptly responding to call lights and coordinating patient needs with medical staff.
- Utilized strong problem-solving skills to address unforeseen challenges or complications that arose during daily tasks efficiently under pressure.
- Facilitated seamless shift transitions by accurately reporting patient status and progress to incoming healthcare professionals.
- Supported patients during recovery periods with proper positioning techniques, wound care, and hygiene assistance.
- Maintained a clean and organized work area by performing routine equipment checks, restocking supplies, and sanitizing surfaces as needed.
- Streamlined workflow processes by assisting with admissions, discharges, and transfers of patients within the ICU unit.
Patient Transporter
Honor Health
07.2022 - 07.2023
- Warmly greeted patients and visitors and made each feel welcome.
- Assisted in training new Patient Transporters on proper techniques, protocols, and company policies, ensuring consistent high-quality care throughout the team.
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
- Maintained cleanliness of transport equipment to minimize infection risk for patients and staff.
- Reduced patient anxiety during transport by maintaining open communication and answering questions.
- Ensured patient safety by properly positioning patients on stretchers, wheelchairs, and other transport equipment.
- Assisted patients in moving out of beds, wheelchairs, stretchers, or medical transport vans.
- Acted as an advocate for patients'' needs while being transported around the facility, ensuring their dignity was preserved at all times.
- Maintained strong professional relationships with colleagues across various departments, promoting teamwork for efficient patient care delivery.
Pharmacy Technician Trainee
Walmart Pharmacy
04.2021 - 04.2022
- Handled confidential patient information with discretion, upholding strict HIPAA regulations at all times during tenure as a Pharmacy Technician Trainee.
- Collaborated closely with pharmacy team members to consistently deliver high-quality care to patients.
- Assisted pharmacists in managing medication inventory, ensuring adequate stock levels for timely patient service.
- Maintained a high degree of professionalism and integrity, upholding ethical standards associated with the Pharmacy Technician Trainee role at all times.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
Fulfillment Associate
Sams Club
07.2020 - 04.2021
- Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
- Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
- Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
- Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
- Collaborated with team members to optimize workflows and improve overall operational performance.
- Boosted warehouse efficiency by consistently meeting or exceeding productivity goals for daily tasks.
- Maintained inventory accuracy with meticulous attention to detail in receiving, storage, and shipment preparation.
- Streamlined order processing by implementing efficient picking and packing techniques.
Crew Member
McDonald's
01.2018 - 03.2019
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Education
High School Diploma -
Sunnyslope Highschool
35 W Dunlap Ave 05-2020
Skills
- Professionalism and ethics
- Documentation accuracy
- Teamwork and collaboration
- Exceptional customer service
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Excellent people skills
- Goal oriented
Certification
- Basic Life Support Certification (BLS)
Timeline
Patient Care Technician, ICU
HonorHealth
07.2023 - Current
Patient Transporter
Honor Health
07.2022 - 07.2023
Pharmacy Technician Trainee
Walmart Pharmacy
04.2021 - 04.2022
Fulfillment Associate
Sams Club
07.2020 - 04.2021
Crew Member
McDonald's
01.2018 - 03.2019
- Basic Life Support Certification (BLS)
High School Diploma -
Sunnyslope Highschool
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