Summary
Overview
Work History
Education
Skills
Timeline
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Harlee Urroz

Phoenix

Summary

Motivated and compassionate pre-health major with a strong interest in healthcare and a commitment to patient care. Currently pursuing a Medical Assistant Certification with a solid foundation in medical terminology. Experienced in working with children through tutoring and childcare roles. Eager to apply academic knowledge and interpersonal skills in a clinical or pediatric medical setting to gain valuable experience and support a healthcare team.

Overview

2
2
years of professional experience

Work History

Freelance Tutor

N/A
Phoenix
03.2023 - 02.2024
  • Communicated regularly with parents and guardians regarding student progress.
  • Conducted individual tutoring sessions with students to help them improve their academic performance.
  • Created a positive learning environment that was conducive to student success.

Barista/Bakery Clerk

Aj’s Fine Foods
06.2023 - 10.2023
  • Managed morning rush of customers daily with efficient, levelheaded customer service.
  • Operated cash registers to process customer payments.
  • Stocked shelves with ingredients needed to make coffee drinks.
  • Trained new baristas on coffee-making techniques, customer service standards, and operational procedures.

Lead Visual Merchandiser

Kohls
07.2022 - 12.2022
  • Managed visual merchandising calendar, keeping track of all upcoming promotions, events, and seasonal changes.
  • Ensured product was presented according to brand specifications and customer preferences.
  • Worked with department leaders to develop effective plans for sales floor, seasonal products and special promotions.
  • Put together displays and layouts throughout store to promote trends and current sales items.

Sales Associate

Kohls
02.2022 - 07.2022
  • Developed a thorough mental inventory of the store to answer questions quickly and accurately.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Promoted company credit cards to customers, and assisted them with applying for a credit card.

Education

BACHELOR OF SCIENCE - Pre-Medicine

Grand Canyon University
Glendale, AZ
04-2026

High School Diploma -

Galena High School
Reno, NV
06.2022

Skills

  • Verbal and written communication
  • Problem solving
  • Patience and empathy
  • Adaptability
  • Reliability
  • Customer service
  • Punctual
  • Positive and professional
  • Medical terminology

Timeline

Barista/Bakery Clerk

Aj’s Fine Foods
06.2023 - 10.2023

Freelance Tutor

N/A
03.2023 - 02.2024

Lead Visual Merchandiser

Kohls
07.2022 - 12.2022

Sales Associate

Kohls
02.2022 - 07.2022

BACHELOR OF SCIENCE - Pre-Medicine

Grand Canyon University

High School Diploma -

Galena High School

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Harlee Urroz