Harlee Urroz
Phoenix
Summary
Motivated and compassionate pre-health major with a strong interest in healthcare and a commitment to patient care. Currently pursuing a Medical Assistant Certification with a solid foundation in medical terminology. Experienced in working with children through tutoring and childcare roles. Eager to apply academic knowledge and interpersonal skills in a clinical or pediatric medical setting to gain valuable experience and support a healthcare team.
Overview
2
2
years of professional experience
Work History
Freelance Tutor
N/A
Phoenix
2023.03 - 2024.02
- Communicated regularly with parents and guardians regarding student progress.
- Conducted individual tutoring sessions with students to help them improve their academic performance.
- Created a positive learning environment that was conducive to student success.
Barista/Bakery Clerk
Aj’s Fine Foods
2023.06 - 2023.10
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Operated cash registers to process customer payments.
- Stocked shelves with ingredients needed to make coffee drinks.
- Trained new baristas on coffee-making techniques, customer service standards, and operational procedures.
Lead Visual Merchandiser
Kohls
2022.07 - 2022.12
- Managed visual merchandising calendar, keeping track of all upcoming promotions, events, and seasonal changes.
- Ensured product was presented according to brand specifications and customer preferences.
- Worked with department leaders to develop effective plans for sales floor, seasonal products and special promotions.
- Put together displays and layouts throughout store to promote trends and current sales items.
Sales Associate
Kohls
2022.02 - 2022.07
- Developed a thorough mental inventory of the store to answer questions quickly and accurately.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Promoted company credit cards to customers, and assisted them with applying for a credit card.
Education
BACHELOR OF SCIENCE - Pre-Medicine
Grand Canyon University
Glendale, AZ2026-04
High School Diploma -
Galena High School
Reno, NV06.2022
Skills
- Verbal and written communication
- Problem solving
- Patience and empathy
- Adaptability
- Reliability
- Customer service
- Punctual
- Positive and professional
- Medical terminology
Timeline
Barista/Bakery Clerk
Aj’s Fine Foods
2023.06 - 2023.10
Freelance Tutor
N/A
2023.03 - 2024.02
Lead Visual Merchandiser
Kohls
2022.07 - 2022.12
Sales Associate
Kohls
2022.02 - 2022.07
BACHELOR OF SCIENCE - Pre-Medicine
Grand Canyon University
High School Diploma -
Galena High School