Harold Adams
Sun City,AZ
Summary
Accomplished business leader with a proven track record at Adams Cafe, enhancing operational efficiency and customer satisfaction. Expert in strategic planning and team leadership, adept at fostering client relationships and driving financial growth. Skilled in inventory management and staff development, achieving significant business advancements with a focus on results.
Overview
9
9
years of professional experience
Work History
Owner/Chef
Adams Cafe
06.2019 - 03.2023
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Evaluated suppliers to maintain cost controls and improve operations.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Executive Chef
Elk's
07.2021 - 07.2022
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Maintained a safe and sanitary work environment, adhering to health department standards and regulations.
- Increased customer satisfaction by creating innovative and diverse menus tailored to various dietary needs.
- Oversaw business operations, inventory control, and customer service for restaurant.
- Developed menus, controlled food costs and oversaw quality, sanitation, and safety processes.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
- Delivered excellent food quality and maximized customer satisfaction by preparing meals according to customer requests.
- Developed strong relationships with vendors, negotiating competitive prices on ingredients and supplies.
- Managed kitchen staff for efficient food production, ensuring timely delivery of high-quality dishes.
- Requisitioned food, selected and developed recipes and standardized production recipes for consistent quality.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Developed close relationships with suppliers to source best ingredients.
- Evaluated food products to verify freshness and quality.
- Assisted with menu development and planning.
General Manager
Circle K
03.2014 - 06.2019
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Formulated policies and procedures to streamline operations.
Education
High School Diploma -
Alhambra High School
Phoenix, AZ06.1980
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Client Service
- Operations Management
- Business Management
- Business Planning
- Stra
- Staff Management
- Marketing
- Team Oversight
- Staff hiring
- Business Development
- Employee Development
- Human Resource Management
- Partnership Development
- Labor Relations
- Human Resources
- Quality Management Systems
- Investor Relations
- Capital pursuitCustomer Service
- Decision-Making
- Teamwork and Collaboration
Timeline
Executive Chef
Elk's
07.2021 - 07.2022
Owner/Chef
Adams Cafe
06.2019 - 03.2023
General Manager
Circle K
03.2014 - 06.2019
High School Diploma -
Alhambra High School
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