Harriet Gorman
Phoenix
Summary
Dynamic Audit Manager with extensive experience at the Arizona Department of Gaming, excelling in compliance analysis and report writing. Proven leadership in conducting thorough audits and interviews, enhancing operational efficiency. Skilled in Microsoft Office and fluent in Navajo, fostering effective communication and collaboration within diverse teams.
Overview
13
13
years of professional experience
Work History
Audit Manager, Auditor
Arizona Department of Gaming
Phoenix
01.2019 - Current
- Perform Tribal Compliance Compact Review - Audit of tribal casinos
- Perform interviews, gather data, and analyze audit findings. Work closed with supervisors.
- Maintain accurate records of audit work for future reference.
- Microsoft Office software and Google applications
- Assist with reporting, calculation, collection, investigation and analysis of Tribal Contributions.
Accounting/Human Resources
Courtyard by Marriot
01.2017 - 01.2019
- Performed daily clerical duties, payroll, employee scheduling, step-in as supervisory where needed.
- Prepared and maintained employment records related to hiring, termination, leaves, transfers, promotions.
- Conducted in-depth interviews with applicants to assess qualifications and skills.
- Provided guidance on payroll, benefits and other HR matters to staff members.
Tribal Gaming Compliance
Yavapai-Apache Nation
01.2015 - 01.2017
- Completed day-to-day duties accurately and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Identified needs of customers promptly and efficiently.
Revenue Audit
Cliff Castle Casino
01.2015 - 12.2015
- Complied with Arizona Department of Gaming. Worked closely with supervisors.
- Observed, investigated, interviewed, excluded individuals based on (theft, fraud, barred guests), wrote reports.
- Closed credit card transactions from each venue (restaurants, gift shop, bowling, etc.)
- Audited previous day entries into excel spreadsheets, and verified credit card receipts, coupons, etc. for accuracy.
- Assist with reporting, calculation, collection, investigation and analysis of Tribal Contributions.
License Technician
Navajo Gaming Regulatory Office
01.2014 - 01.2015
- Handled confidential information with discretion and sensitivity.
- Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling drug screening paperwork.
- Assisted customer service with inbound and outbound calls regarding HR inquiries.
- Assisted with recruiting, interviewing, and hiring of new employees.
- Conducted background checks for potential candidates.
- Initialized background checks for potential new hires.
- Maintained employee files in compliance with applicable legal requirements.
Accounts Payable
Twin Arrows Casino
01.2013 - 01.2014
- Thoroughly reviewed submitted job applications, conducted background checks (local/state).
- Provided guidance with applicants to in filling out job applications -translated in Navajo Language.
- Prepared reports for monthly billing for managers, made payments to vendors and/or for services for the casino.
- Data entries, compiled all billing for each vendor, worked closely with accountants/managers or accuracy.
Education
Certificate - Human Resource Management
University of Phoenix
Online01.2019
BSBA - Finance
Northern Arizona University
Flagstaff, AZ01.2007
Skills
- Problem solving
- Communication
- Leadership
- Microsoft Office software
- Critical thinking and analysis
- Effective and professional communication
- Knowledge of Native American Sovereignty
- Interviewing skills
- Report writing
- Fluent in the Navajo language
- Audit programs and processes
- Gathering of facts and information
- Audit procedures
- Compliance analysis
- Tribal gaming compliance
- Team collaboration
- Regulatory knowledge
- Data interpretation
- Financial reporting
- Staffing management
- Employee development
Timeline
Audit Manager, Auditor
Arizona Department of Gaming
01.2019 - Current
Accounting/Human Resources
Courtyard by Marriot
01.2017 - 01.2019
Tribal Gaming Compliance
Yavapai-Apache Nation
01.2015 - 01.2017
Revenue Audit
Cliff Castle Casino
01.2015 - 12.2015
License Technician
Navajo Gaming Regulatory Office
01.2014 - 01.2015
Accounts Payable
Twin Arrows Casino
01.2013 - 01.2014
Certificate - Human Resource Management
University of Phoenix
BSBA - Finance
Northern Arizona University