Hawa Kaba
Avondale
Summary
Dynamic Associate Banker at JPMorgan Chase with a proven track record in delivering tailored banking solutions and enhancing customer satisfaction. Skilled in risk management and operations, I successfully identified sales opportunities, contributing to branch revenue growth. Proficient in data analysis and adept at fostering strong client relationships, ensuring compliance and operational excellence.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Associate Banker
JPMorgan Chase
Litchfield Park
08.2022 - Current
- Delivered personalized banking solutions, enhancing customer satisfaction and strengthening account relationships.
- Collaborated with licensed bankers to identify sales opportunities, increasing branch revenue performance.
- Supported branch operations to ensure compliance with financial regulations and risk management controls.
- Onboarded clients to digital platforms, improving efficiency and retention rates.
- Assisted clients with account inquiries and processed transactions swiftly.
- Managed daily cash handling and balancing operations to maintain accuracy and security.
Education
Master of Business Administration -
Southern New Hampshire University
Concord, NH09-2025
Bachelor of Arts - Business Communication
Arizona State University
Tempe, AZ12-2023
Skills
- Financial services expertise
- Leadership and team development
- Business communication skills
- Risk and compliance awareness
- Strategic thinking abilities
- Operations management proficiency
- Customer relationship management
- Microsoft Office and Chase systems
- Data analysis capabilities
Certification
JPMorgan Chase Compliance & Financial Product Training
Professional Development
- Leadership Development Workshops
- MBA Coursework: Financial Strategy, Organizational Behavior, Marketing Analytics
Timeline
Associate Banker
JPMorgan Chase
08.2022 - Current
Master of Business Administration -
Southern New Hampshire University
Bachelor of Arts - Business Communication
Arizona State University