Hawa Kaba

Avondale

Summary

Dynamic Associate Banker at JPMorgan Chase with a proven track record in delivering tailored banking solutions and enhancing customer satisfaction. Skilled in risk management and operations, I successfully identified sales opportunities, contributing to branch revenue growth. Proficient in data analysis and adept at fostering strong client relationships, ensuring compliance and operational excellence.

Overview

years of professional experience

Certification

Work History

Associate Banker

JPMorgan Chase

Litchfield Park

08.2022 - Current

Delivered personalized banking solutions, enhancing customer satisfaction and strengthening account relationships.
Collaborated with licensed bankers to identify sales opportunities, increasing branch revenue performance.
Supported branch operations to ensure compliance with financial regulations and risk management controls.
Onboarded clients to digital platforms, improving efficiency and retention rates.
Assisted clients with account inquiries and processed transactions swiftly.
Managed daily cash handling and balancing operations to maintain accuracy and security.

Education

Master of Business Administration -

Southern New Hampshire University

Concord, NH

09-2025

Bachelor of Arts - Business Communication

Arizona State University

Tempe, AZ

12-2023

Skills

Financial services expertise
Leadership and team development
Business communication skills
Risk and compliance awareness
Strategic thinking abilities

Operations management proficiency
Customer relationship management
Microsoft Office and Chase systems
Data analysis capabilities

Certification

JPMorgan Chase Compliance & Financial Product Training

Professional Development

Leadership Development Workshops
MBA Coursework: Financial Strategy, Organizational Behavior, Marketing Analytics

Timeline