Hayden Dawson
Flagstaff
Summary
Dedicated professional with a proven track record at O.H.S.O Brewery & Distillery, excelling in guest engagement and efficient multitasking. Demonstrated strong work ethic and collaboration, enhancing team performance and customer satisfaction. Skilled in cash handling and sanitation, contributing to a positive dining experience. Achieved significant improvements in service delivery through effective time management and teamwork.
Overview
3
3
years of professional experience
Work History
Server's Assistant/Busser
O.H.S.O Brewery & Distillery
06.2024 - 01.2025
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
Hostess
O.H.S.O Brewery & Distillery
11.2023 - 01.2025
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Team Member
Subway
06.2022 - 11.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Prepared ingredients fresh daily.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
- Trained new employees on company policies and procedures, contributing to overall team performance and growth.
Team Member
Subway
11.2021 - 06.2022
Education
Bachelor of Science - Accounting
Northern Arizona University
Flagstaff, AZ05-2028
No Degree -
Maricopa Community Colleges, Paradise Valley Community College
Phoenix, AZ12-2024
High School Diploma -
Paradise Valley High School
Phoenix, AZ05-2024
No Degree - Dual Enrollment
Maricopa Community Colleges, Rio Salado Community College
Tempe, AZ05-2024
Skills
- Strong work ethic
- Time management
- Effective multitasking
- Collaboration and teamwork
- Cash handling
- Phone etiquette
- Guest engagement
- Cleaning and sanitation
Languages
Spanish
Elementary
Timeline
Server's Assistant/Busser
O.H.S.O Brewery & Distillery
06.2024 - 01.2025
Hostess
O.H.S.O Brewery & Distillery
11.2023 - 01.2025
Team Member
Subway
06.2022 - 11.2023
Team Member
Subway
11.2021 - 06.2022
Bachelor of Science - Accounting
Northern Arizona University
No Degree -
Maricopa Community Colleges, Paradise Valley Community College
High School Diploma -
Paradise Valley High School
No Degree - Dual Enrollment
Maricopa Community Colleges, Rio Salado Community College
Similar Profiles
Monroe VelazquezMonroe Velazquez
Hostess at O.H.S.O Brewery+DistilleryHostess at O.H.S.O Brewery+Distillery
Crystal FarrellyCrystal Farrelly
Server at Little Toad Creek Brewery & DistilleryServer at Little Toad Creek Brewery & Distillery
William WalkerWilliam Walker
Server at OHSO Brewery & DistilleryServer at OHSO Brewery & Distillery