Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
References
Timeline
Generic

Hayden Fischer

Phoenix

Summary

Dynamic leader with a proven track record at Common Hype, adept in strategy and leadership, significantly enhancing customer experiences and team performance. Expert in branding and customer relationship management, demonstrated through innovative sales strategies and effective team training. Achieved notable revenue growth and retention by leveraging trend analysis and risk management skills.

Overview

6
6
years of professional experience

Work History

General Manager

Common Hype
Tempe
09.2022 - Current
  • Designed sales and service strategies to improve revenue and retention.
  • Resolved customer complaints quickly while maintaining high quality standards of service delivery.
  • Created schedules and monitored payroll to remain within budget.
  • Formed and sustained strategic relationships with clients.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Trained employees on duties, policies and procedures.
  • Recruited, interviewed and hired qualified staff for open positions.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.

Assistant Store Manager

Reshoevn8r/Many Worlds LLC
Phoenix
12.2020 - 09.2022
  • Trained new employees on store policies, procedures and customer service standards.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
  • Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
  • Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
  • Answered customer questions and addressed problems and complaints in person and via phone.

Social Media Marketing Specialist

Reshoevn8r
Phoenix
10.2018 - 12.2020
  • Managed daily social media content calendar, ensuring timely and relevant posts.
  • Designed creative visuals for use in organic posts and ads to increase engagement rates.
  • Conducted research on current benchmark trends and audience preferences.
  • Created and published news and promotional content to increase fan engagement and channel growth.
  • Provided monthly reports summarizing campaign performance and presented findings at management meetings.
  • Researched influencers and identified potential partnerships opportunities.
  • Tracked competitor social media activities and adjusted strategies to maintain competitive edge.
  • Educated team members on social media best practices and emerging platforms.
  • Developed and implemented successful social media strategies across multiple platforms.

Education

High School Diploma -

Boulder Creek High School
Anthem, Arizona
05-2017

Skills

  • Branding
  • Advertising and marketing
  • Sales
  • Schedule management
  • Product analysis
  • Customer relationship management
  • Leadership
  • Strategy

Affiliations

  • Social Media Marketing
  • Photography
  • Traveling

Accomplishments

  • Multiple Employee of the Month/Year Awards Across Multiple Companies

References

References available upon request.

Timeline

General Manager

Common Hype
09.2022 - Current

Assistant Store Manager

Reshoevn8r/Many Worlds LLC
12.2020 - 09.2022

Social Media Marketing Specialist

Reshoevn8r
10.2018 - 12.2020

High School Diploma -

Boulder Creek High School

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Hayden Fischer