Hayden Millett
Anthem
Summary
Dynamic professional with proven abilities in customer service, strategic planning, and team collaboration. Committed to enhancing customer experiences and driving sales through effective problem-solving and interpersonal skills.
Developed strong communication and problem-solving abilities in fast-paced service environment. Proven track record of managing and resolving customer inquiries efficiently and effectively. Seeking to transition into new field where these skills can be leveraged to enhance team performance and customer satisfaction.
Offering positive attitude and genuine interest in helping others, ready to thrive in customer-focused environment. Brings ability to quickly learn company products and services, ensuring accurate and efficient customer support. Ready to use and develop communication and problem-solving skills in [Desired Position] role.
Overview
3
3
years of professional experience
Work History
Full Time Selling, Service, Digital and Equipment Athlete
Nike
Anthem, AZ
04.2025 - Current
- Developed strategies to enhance customer service quality, leading to improved customer satisfaction.
- Established performance standards for personnel and customer service, enhancing service delivery.
- Responded promptly to customer inquiries, complaints, and requests for product information.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Monitored sales trends to adjust product placements effectively.
- Provided support and guidance to colleagues, fostering a collaborative work environment.
Part Time Selling Service and Digital Athlete
Nike
Anthem, AZ
11.2023 - 04.2025
- Managed cash drawer, ensuring balanced transactions at end of shifts.
- Collaborated with team members to maintain efficient store operations.
- Trained new staff on cash handling procedures and customer service standards.
- Delivered exceptional service, contributing to repeat customer visits and satisfaction.
- Greeted customers entering store and responded promptly to customer needs.
Education
Bachelor of Science - Business Administration
Grand Canyon University
Phoenix, AZ12-2025
Skills
- Interpersonal communication
- Sales analysis
- Strategic planning
- Customer service
- Team leadership
- Problem resolution
- Competitive
- Adaptable
- Strategic thinking
- Mentoring
Timeline
Full Time Selling, Service, Digital and Equipment Athlete
Nike
04.2025 - Current
Part Time Selling Service and Digital Athlete
Nike
11.2023 - 04.2025
Bachelor of Science - Business Administration
Grand Canyon University