Heather Amodo
Surprise
Summary
Detail-oriented Department Manager keeps employees and work area on-target with proactive management of day-to-day demands and unique customer and employee situations. Motivational employee leader and respectful conflict mediator skilled at promoting satisfaction and loyalty. Great interpersonal communication and multitasking abilities.
Overview
11
11
years of professional experience
2006
2006
years of post-secondary education
Work History
Vitamin Department Manager
Sprouts Farmers Market
Laveen
10.2018 - Current
- Supervised daily operations to ensure efficient store performance and customer satisfaction.
- Trained and mentored staff to enhance team productivity and service quality.
- Managed inventory levels to maintain stock availability and minimize waste.
- Implemented merchandising strategies to optimize product placement and visibility.
- Coordinated employee schedules to ensure adequate coverage during peak hours.
- Handled shift overstock, restocking, and inventory control.
- Followed safety protocols and company processes and procedures.
- Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends and prepared reports for management.
- Worked closely with sales associates to complete tasks.
Assistant Store Manager
The Vitamin Shoppe
Honolulu
06.2015 - 06.2018
- Supported daily operations and ensured store compliance with company policies.
- Assisted in training and developing new team members on product knowledge.
- Provided exceptional customer service and resolved customer inquiries effectively.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
Education
James B Castle High School
Kaneohe, HISkills
- Inventory management
- Merchandising strategies
- Staff training
- Sales analysis
- Effective communication
- Customer service
Timeline
Vitamin Department Manager
Sprouts Farmers Market
10.2018 - Current
Assistant Store Manager
The Vitamin Shoppe
06.2015 - 06.2018
James B Castle High School