Heather Clark
Phoenix,AZ
Summary
Dynamic and results-oriented professional with extensive experience in inventory management and process optimization at University Hospital - University Health System. Excelled in data analysis and critical thinking, achieving significant cost savings and efficiency improvements. Demonstrated problem-solving prowess and a proactive approach to vendor management and team leadership. Lead by example in all my leadership roles. Maintaining employee and customer morale
Overview
24
24
years of professional experience
Work History
Perioperative Business Specialist/Q-Sight Analyst
University Hospital - University Health System
10.2020 - Current
- Duties include:
- Checking all surgical request and requirements for procedure
- Vendor management
- Accounts payable
- Checking contracts for new products
- Inventory control using Q-sight as well as physical inventory
- Analyzed products for cost savings as well as watching expired products to secure refund
- Sending out and keeping track of repairs
- Payroll
- HARP trainer
- Also was elected to Unit Based Council.
Warehouse Manager
Event Network/ Cleveland Metro Parks Zoo
03.2020 - 06.2020
- Duties Included:
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements
- Oversaw recycle program
- Oversaw warehouse employees, keeping on task, daily meetings to facilitate expectations for the day
- Constant communication with gift shop to anticipate/forecast inventory needs
- Maintain safety/cleanliness of warehouse
- Maintaining van/golf carts for daily use
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
Assistant Warehouse Manager/Shipping and Receiving Clerk
Third Dimension
02.2017 - 02.2020
- Duties Included:
- Managed daily shipping and receiving operations, ensuring accuracy and timeliness in all transactions
- Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers
- Forecast of inventory needs, communicated this with production plant
- Interviewing/Onboarding of all new hires
- Daily morning meetings with employees to set productivity expectations for the day
- Handled all employee complaints/reviews
- Keeping a positive/trusting relationship with vendors as well as truck drivers
Medical Receptionist/ MA Assistant
University Hospital - University Health System
02.2001 - 02.2017
- Duties Included:
- Managing patient appointments to physician's specifications
- Improved patient satisfaction by promptly addressing inquiries and concerns
- Assisted patients with insurance queries and payment processes
- Sending in patient prescriptions
- Completing insurance pre-authorization
- Relaying/explaining test results to patients
- Anticipating needs of physician's throughout the day
Preschool Teacher/Director
Kiddie College
09.2005 - 05.2010
- Duties Included:
- Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively
- Designed creative lesson plans that incorporated hands-on activities and interactive learning experiences to foster curiosity and engagement in young learners
- Creating fun and age appropriate field trips
- Maintain a safe environment for children's growth, always being aware of student allergies
- Came up with a yearly budget for supplies
- Parent-Teacher conferences, address concerns of parents, working together to come up with appropriate solutions
Education
Early Childhood Education
Youngstown State University
Youngstown, OHSkills
Data analysis
Emr
Athena
Oracle
Excel
Microsoft Word
Forklift
Q-Sight
Medical Terminology
Payroll
Presidents Award from University Hospitals
I recieved the Presidents Award for helping to implement our new Robot Surgery Program.
Timeline
Perioperative Business Specialist/Q-Sight Analyst
University Hospital - University Health System
10.2020 - Current
Warehouse Manager
Event Network/ Cleveland Metro Parks Zoo
03.2020 - 06.2020
Assistant Warehouse Manager/Shipping and Receiving Clerk
Third Dimension
02.2017 - 02.2020
Preschool Teacher/Director
Kiddie College
09.2005 - 05.2010
Medical Receptionist/ MA Assistant
University Hospital - University Health System
02.2001 - 02.2017
Early Childhood Education
Youngstown State University
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