Heather Edelstein
Phoenix
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
29
29
years of professional experience
Work History
Household Manager
Doris Hektor
08.2024 - Current
- Anticipated the household''s needs and proactively addressed them to minimize disruptions or inconveniences.
- Tended to childcare responsibilities when necessary with empathy and attentiveness towards child''s unique needs or interests.
- Safeguarded family privacy by maintaining strict confidentiality about personal information and daily affairs.
- Established a collaborative working relationship with the family, fostering trust and open communication to better understand their preferences and expectations.
- Reduced family stress levels by managing schedules, appointments, and events on behalf of the household.
- Provided regular status updates regarding ongoing tasks or concerns within the household through clear communication channels among relevant parties involved in decision-making processes.
- Enhanced household efficiency by implementing and maintaining organizational systems for daily tasks and activities.
- Entrusted to handle confidential and sensitive situations in professional matter.
Patient Ambassador
Sodexo Food Service
10.2020 - 08.2022
- Built personal relationships with patients to promote positive experiences.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Maintained energy and enthusiasm in fast-paced environment.
- Communicated patient needs to appropriate staff while maintaining patient confidentiality.
- Promoted adherence to dietary regimens by providing ongoing education and support to patients during their treatment journey.
- Managed patient complaints or concerns in a timely manner, working alongside dietary professionals to address issues and implement necessary changes.
- Developed strong relationships with patients, fostering trust through open communication and attentive listening skills.
- Proactively identified potential issues affecting patient satisfaction by conducting regular rounds on assigned units or areas within the facility.
- Enhanced patient satisfaction by promptly addressing concerns and providing empathetic support during their healthcare journey.
- Offered simple, clear explanations to help clients and families understand dietary policies and procedures as they applied individually.
Aircraft Electrical and Environmental Systems Spec
US Air Force
04.1996 - 09.1999
- Enhanced aircraft safety by meticulously inspecting and maintaining electrical systems.
- Reduced system failures through diligent troubleshooting and repair of complex electrical components.
- Ensured adherence to regulatory standards through meticulous documentation of maintenance activities.
- Tested electrical aircraft systems, components, and equipment for compliance with standards and to uncover malfunctions.
- Performed scheduled and unscheduled inspections to check flight readiness of aircraft.
- Completed quality assurance checks for service work and completed documentation outlining updates.
- Completed preventive and reparative maintenance on aircraft electronics and computer systems.
Education
Associate of Arts - Liberal Arts
Arkansas State University - Beebe
Beebe, AR05.2014
Associate General Studies - General Studies
Arkansas State University - Beebe
Beebe, AR05.2014
Skills
- Dependable and Cooperative
- Customer Service
- Time and People Management
- Verbal and Written Communication
- Strong Organizational Skills
- Multitasking
- Meticulous Attention to Detail
- Problem Solving and Decision Making
- Professionalism and ethics
- Communication
Timeline
Household Manager
Doris Hektor
08.2024 - Current
Patient Ambassador
Sodexo Food Service
10.2020 - 08.2022
Aircraft Electrical and Environmental Systems Spec
US Air Force
04.1996 - 09.1999
Associate General Studies - General Studies
Arkansas State University - Beebe
Associate of Arts - Liberal Arts
Arkansas State University - Beebe
Similar Profiles
Cambria KeyCambria Key
Front Desk Office Administrator at Century 21 Doris Hardy & AssocFront Desk Office Administrator at Century 21 Doris Hardy & Assoc
PAUL J. COXPAUL J. COX
Operations Manager / Captain / Sommelier at Doris MetropolitanOperations Manager / Captain / Sommelier at Doris Metropolitan
Morgan PriestleyMorgan Priestley
Administrative Assistant at Doris Frazier - Henrico Juvenile/Domestic Relations CourtAdministrative Assistant at Doris Frazier - Henrico Juvenile/Domestic Relations Court
Christian Ortiz TerrazasChristian Ortiz Terrazas
Warehouse Worker at Fed Ex GroundWarehouse Worker at Fed Ex Ground
Lakshmi LUCHMUNLakshmi LUCHMUN
HRS Learning Administrator (LMS Expert) at AllianzHRS Learning Administrator (LMS Expert) at Allianz