Heather Ehn
Wenden
Summary
Industrious Shift Leader fully invested in building strong, motivated team to consistently deliver high-quality results against challenging targets. Documented success in supporting continuous improvement efforts and recommending measures to improve productivity. Strong technical and people management abilities.
Overview
12
12
years of professional experience
Work History
Shift Leader
Piolt
Salome
07.2023 - 09.2025
- Operated cash register and processed customer transactions efficiently.
- Assisted customers with product inquiries and provided exceptional service.
- Maintained cleanliness and organization of checkout area and surrounding displays.
- Handled returns and exchanges according to store policies and procedures.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Kennel Technician
Wild Rivers Animal Rescue
Gold Beach
05.2021 - 06.2022
- Managed daily feeding and care routines for various dog breeds.
- Maintained clean and safe kennel environments for animal well-being.
- Monitored animal behavior and reported any health issues to veterinarians.
- Coordinated playtime and socialization activities for dogs in care.
Cashier
Walmart
Crescent City
03.2020 - 07.2021
- Offered customers carry-out service at the completion of transactions.
- Issued receipts, refunds, credits, and change due to customers.
- Monitored checkout stations to ensure that they had adequate cash available and that they were staffed appropriately.
- Calculated total payments received during a time period, and reconciled this with total sales.
- Received payment by cash, check, credit cards, vouchers, and automatic debits.
- Counted money in cash drawers at the beginning of shifts to ensure that amounts were correct and that there was adequate change.
Food Service Tech 1
Redding CalVet
Redding
04.2015 - 10.2019
- Recorded amounts and types of special food items served to customers.
- Monitored food preparation and serving techniques to ensure that proper procedures were followed.
- Cleaned and sterilized dishes, kitchen utensils, equipment, and facilities.
- Stocked service stations with items such as ice, napkins, and straws.
- Removed trays and stacked dishes for return to kitchen after meals were finished.
Cashier/Customer Service
Popeye's
Anderson
06.2013 - 04.2015
- Totaled checks, presented them to customers, and accepted payment for services.
- Recorded amounts and types of special food items served to customers.
- Cleaned and sterilized dishes, kitchen utensils, equipment, and facilities.
- Stocked service stations with items such as ice, napkins, and straws.
- Removed trays and stacked dishes for return to kitchen after meals were finished.
Education
Incomplete -
Umpqua Community College
Roseburg, OR01.2012
Skills
- Cash handling
- Customer service
- Multi-tasking
- Sales processing
- Inventory management
- Team leadership
- Animal behavior monitoring
- Feeding and care routines
- Kennel maintenance
- Animal training
- Animal nutrition
- Nutritious feeding
- Animal handling
- Animal care
References
Available upon request
Timeline
Shift Leader
Piolt
07.2023 - 09.2025
Kennel Technician
Wild Rivers Animal Rescue
05.2021 - 06.2022
Cashier
Walmart
03.2020 - 07.2021
Food Service Tech 1
Redding CalVet
04.2015 - 10.2019
Cashier/Customer Service
Popeye's
06.2013 - 04.2015
Incomplete -
Umpqua Community College