Heather Esslinger
Maricopa,AZ
Summary
Proactive Supervisor with many years of hands on experience. Very knowledgeable about safety requirements, industry practices and regulations governing Sterile Processing. Committed Supervisor with a strong knowledgeable background. Focused on maintaining team safety and meeting challenging performance targets. Skilled in managing supplies and instruments and keeping a open line of communication between the OR and SPD.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Instrument Lead
Phoenix Spine & Joint
03.2023 - Current
- Made sure that products were produced on time and are of good quality.
- Organized and prepared workstations and materials needed for operations to maximize productivity.
- Inspected products and machines to maintain quality and efficiency.
- Examined incoming materials and compared to documentation for accuracy and quality.
- Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices, or products.
- Reviewed production schedules and streamlined processes.
Supervisor
Mayo Clinic
01.2020 - 09.2022
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
- Reduced employee turnover by fostering positive work environment and providing ongoing feedback to staff members.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Maintained compliance with company policies, objectives, and communication goals.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.payrollstayed up to date with AAMI guidelines
Regional Supervisor
UnityPoint Health Central Illinois Region
09.2010 - 11.2019
- Enhanced employee productivity through regular training sessions and constructive feedback.
- Improved regional performance by implementing streamlined processes and efficient management strategies.
- Managed multiple projects simultaneously, ensuring timely completion and high-quality standards.
- Oversaw the recruitment process to ensure the hiring of top talent in alignment with company objectives.
- Facilitated open communication channels between departments, fostering a supportive and inclusive work culture.
- Implemented, updates and enforced company policies for standardized operations.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Monitored workflow to improve employee time management and increase productivity.
- Achieved results by working with staff to meet established targets.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Capital Funding
- Established regular, open communication between the OR and SPD
- Oversaw preventive maintenance and scheduled repairs to maximize equipment performance.
- Traveled between three different hospitals to ensure the daily operations were running smoothly
- Hiring, Firing, and Disciplinary action
- Motivated workers to exceptional performance through implementation of new strategies.
- Maintained safe work environment and confirmed current compliance with OSHA and other governmental regulations.
Education
Associate of Science -
Spoon River College
Canton, IL05.1992
Skills
- Processes and procedures
- Goal orientated
- Organization
- Decision -making
- People skills
- Critical thinking
- Team building
- Program evaluation
- Leadership
- Excellent Communication
- Organization and Time Management
- Problem-Solving
- Self-Directed
Certification
- CRCST ( IAHCSMM)
- BLS
-CNA
Additional Information
References:
1. Erin Watt RN Carle Health Methodist ( Manager SPD )
Erin.Watt@carle.com
2. Marcy Williams RN Mayo Clinic ( Manager SPD)
Marcy.williams@mayo.edu
3. Justin Novinger RN Phoenix Spine & Joint (Manager SPD)
jnovinger@phoenixspine.com
Timeline
Instrument Lead
Phoenix Spine & Joint
03.2023 - Current
Supervisor
Mayo Clinic
01.2020 - 09.2022
Regional Supervisor
UnityPoint Health Central Illinois Region
09.2010 - 11.2019
Associate of Science -
Spoon River College
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