Heather Farrington
Peoria
Summary
Passionate cosmetology student with hands-on experience at Penrose Academy, skilled in hair styling and customer consultation. Proven ability to enhance client satisfaction through effective communication and teamwork. Enthusiastic about continuous learning and adept at applying sanitation practices to maintain a safe environment. Committed to delivering exceptional service and staying current with beauty trends.
Overview
30
30
years of professional experience
Work History
Cosmetology Student
Penrose Academy
06.2025 - Current
- Assisted in practicing various hair cutting and styling techniques on mannequin heads.
- Learned safety protocols for using cosmetology tools and equipment effectively.
- Participated in hands-on training for skin care treatments and makeup application methods.
- Observed and practiced sanitation standards to maintain a clean workspace.
- Engaged in customer service scenarios to develop communication skills with clients.
- Collaborated with peers during group projects to enhance teamwork abilities in salon settings.
- Attended workshops on current beauty trends and product knowledge for continuous learning.
- Shadowed licensed cosmetologists to gain insight into industry best practices and client consultations.
- Collaborated with team members to deliver outstanding customer service, ensuring seamless experiences for clients from start to finish.
Stay at Home Mom
Self-employeed
03.2002 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Arizona Licensed Dispensing Optician
Walmart Optical
03.2005 - 06.2015
- Provided expert guidance on eyewear selection and fitting to enhance customer satisfaction.
- Conducted comprehensive vision tests using automated equipment to ensure accurate prescriptions.
- Collaborated with optical team to streamline workflow, reducing appointment wait times.
- Trained and mentored junior staff on lens fitting techniques and customer service best practices.
- Developed tailored eyewear solutions for customers, addressing individual vision needs effectively.
- Oversaw quality control processes for lenses and frames, ensuring adherence to industry standards.
- Promoted eye health awareness among clients through informative conversations about preventative measures.
- Educated patients on proper eyewear care techniques, prolonging the lifespan of their glasses or contact lenses.
- Resolved customer complaints efficiently, demonstrating empathy and understanding while maintaining professionalism at all times.
- Regularly attended continuing education seminars to stay current on industry trends and advancements in optical technology.
Flight Attendant
American Airlines
06.1999 - 03.2002
- Monitored cabin conditions to ensure comfort and compliance with airline policies throughout the flight.
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
- Promoted brand reputation by exhibiting professionalism, friendliness, and attentiveness in every interaction with customers.
- Contributed to company success by consistently achieving high performance ratings for customer service, teamwork, and punctuality.
- Maintained clean and orderly cabin environment throughout flights, enhancing overall passenger experience.
- Enhanced passenger safety and comfort by conducting thorough pre-flight checks and cabin preparations.
Flight Attendant
Northwest Airlines
10.1995 - 06.1999
- Ensured passenger safety through adherence to emergency protocols and thorough pre-flight checks.
- Delivered exceptional customer service by addressing passenger needs and resolving issues promptly.
- Conducted in-flight demonstrations on safety procedures, enhancing passenger understanding of protocols.
- Collaborated with cabin crew to maintain seamless communication and operational efficiency during flights.
- Assisted in crisis management situations, utilizing problem-solving skills to ensure passenger well-being and safety.
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
Education
LDO -
Arizona Licensed Dispensing Opticians
Phoenix, AZ03-2006
Certificate of Technical Studies - Optometry
American Board Of Opticians
03-2005
Certificate of Technical Studies - Optometry
National Contact Lens Examiners
03-2005
Inflight Services - Aviation Management
Maricopa Community Colleges, Rio Salado Community College
Tempe, AZ05-1999
High School Diploma -
Bolton High School
Arlington, TN05-1995
Skills
- Sanitation practices
- Blowout techniques
- Highlights and lowlights
- Product knowledge
- Scalp treatments & massage
- Social skills
- Men and women haircuts
- Client consultation
- Shampooing and conditioning
- Bridal styling
- Hair texture management
- Chemical treatments
Timeline
Cosmetology Student
Penrose Academy
06.2025 - Current
Arizona Licensed Dispensing Optician
Walmart Optical
03.2005 - 06.2015
Stay at Home Mom
Self-employeed
03.2002 - Current
Flight Attendant
American Airlines
06.1999 - 03.2002
Flight Attendant
Northwest Airlines
10.1995 - 06.1999
LDO -
Arizona Licensed Dispensing Opticians
Certificate of Technical Studies - Optometry
American Board Of Opticians
Certificate of Technical Studies - Optometry
National Contact Lens Examiners
Inflight Services - Aviation Management
Maricopa Community Colleges, Rio Salado Community College
High School Diploma -
Bolton High School
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