Heather Grayson
Phoenix
Summary
Dynamic nursing professional with hands-on clinical experience at St. Joseph’s Medical Center, specializing in patient assessment and care coordination. Proven ability to educate families, support interdisciplinary teams, and provide compassionate, evidence-based care to diverse patient populations. Committed to improving patient outcomes through strong teamwork, clear communication, and precise clinical documentation in fast-paced, high-acuity settings.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Extern in Neuro Telemetry Department
St. Joseph’s Medical Center
Phoenix
12.2024 - Current
- Helped manage patients with brain injuries, seizures, and tumors.
- Charted patient data using Cerner.
- Oral, IM, IV, and SQ medication administration.
- Head-to-toe assessments with a neuro focus.
- IV insertion and maintenance.
- Implemented seizure precautions.
- Wound care and dressing changes.
- Oxygen therapy and pulse oximetry monitoring.
- Fall risk identification and prevention protocols.
- Patient and family education.
- Use of SBAR in reporting and handoffs.
- Adapting to a fast-paced, high-acuity environment.
- Supporting patients with cognitive impairment or communication difficulties.
Nursing Student
Glendale Community College
Glendale
01.2024 - Current
- Completed clinical rotations in Neuro Telemetry, Orthopedic Med-Surg, Oncology, Inpatient Psychiatry, Labor and Delivery, and Postpartum.
- Performed comprehensive patient assessments
- Administered oral, IM, and subcutaneous medications under supervision.
- Assisted with Foley catheter insertion and care, blood glucose monitoring, and oxygen therapy.
- Communicated discharge instructions directly, and with the help of an interpreter.
- I worked to learn as many new skills as possible, striving to be a team player, and an asset to my trainer.
- Assisted with the delivery of a complex birth, providing emotional support to the mother, and clinical assistance to the nursing team throughout labor and delivery.
Volunteer for Youth Groups
Church of Jesus Christ of Latter-Day Saints
Phoenix
06.2018 - Current
- Provided oversight and mentorship for youth groups, fostering a safe and supportive environment.
- Led instructional sessions and faith-based education, adapting content for various age groups.
- Planned and coordinated large-scale activities and community events with attention to safety and inclusivity.
- Offered individual counseling and emotional support, building trusted relationships with adolescents and families.
Volunteer Cuddler
Banner Thunderbird
Glendale
02.2023 - 08.2025
- Provided therapeutic holding and comfort to medically fragile, premature newborns in the NICU and Continuing Care Nursery.
- Supported nursing staff by restocking supplies, preparing bassinets, and maintaining a calm, safe environment.
- Assisted in infant transport within the unit, following infection control and safety protocols.
- I took vital signs and performed basic newborn care, including diaper changes and swaddling, under supervision.
Veterinary Technician
Glendale Animal Hospital
Glendale
07.2021 - 07.2022
- Assisted with pre-op and post-op setup and cleanup in a surgical environment.
- Supported veterinarians during routine procedures, surgeries, and emergency interventions.
- Drew blood and placed IV catheters, demonstrating accuracy and patient-handling skills.
- Participated in canine C-sections, providing support with newborn puppy care and stabilization.
- Performed dental x-rays and assisted with dental cleanings, ensuring animal comfort and safety.
Education
AAS - Nursing
Glendale Community College
Glendale, AZ12-2025
MSN - Nursing Education
Grand Canyon University
Phoenix, AZ04.2025
BS - Recreation Management
Brigham Young University
Provo, UT12.2001
Skills
- Patient assessment
- IV administration
- Care coordination
- Medication administration
- Family education
- Clinical documentation
Experience Volunteer Services
- Nursing Student, Glendale Community College, Glendale, AZ, 01/01/24, Present, Completed clinical hours on an ortho-Med/Surg unit, Completed clinical hours on an oncology floor, Completed clinical hours in an inpatient psychiatric facility, Monitored clients VS, patient care, administered medication both orally and injection, Communicated discharge instructions directly and with the help of an interpreter, Worked to learn as many new skills as possible and strive to be a team player and an asset to my trainer
- Extern, St. Joseph’s Medical Center, Phoenix, AZ, 12/01/24, Present, Direct patient care, Document, Give daily medications, Assess patients, Educate patients
- Volunteer, Church of Jesus Christ of Latter-Day Saints, Phoenix, AZ, 06/01/18, Present, Oversight, Teaching, Organizing large activities, Counseling and support
- Volunteer Cuddler, Banner Thunderbird, Glendale, AZ, 02/01/23, Present, Provided supportive services to newborns in NICU and CCN, Helped stock stations, Helped transport infants, Took VS and changed diapers
- Veterinary Technician, Glendale Animal Hospital, Glendale, AZ, 07/01/21, 07/01/22, Helped set up and clean up the operating room, Helped with operations, Drew blood and started IVs, Helped C-Sections and newborn puppies, Took dental x-rays and participated in dental cleanings
Certificates Recognition
- Glendale Community College, Glendale, AZ, Certified Nursing Assistant, Department of Nursing, 01/01/23, 05/01/23
- HESI 1000 club, 98th percentile
Certification
- Certified Nursing Assistant Certificate
- BLS Certificate
- HESI 1000 Club
References
References available upon request.
Timeline
Extern in Neuro Telemetry Department
St. Joseph’s Medical Center
12.2024 - Current
Nursing Student
Glendale Community College
01.2024 - Current
Volunteer Cuddler
Banner Thunderbird
02.2023 - 08.2025
Veterinary Technician
Glendale Animal Hospital
07.2021 - 07.2022
Volunteer for Youth Groups
Church of Jesus Christ of Latter-Day Saints
06.2018 - Current
AAS - Nursing
Glendale Community College
MSN - Nursing Education
Grand Canyon University
BS - Recreation Management
Brigham Young University
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