Summary
Overview
Work History
Education
Skills
Timeline
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Heather Jackson

Sahuarita

Summary

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

2
2
years of professional experience

Work History

Assistant Manager

Scotia Group
12.2023 - Current
  • Enhanced tenant satisfaction by promptly addressing concerns and resolving issues.
  • Conducted thorough apartment inspections for maintenance needs, ensuring a safe living environment for all residents.
  • Reduced vacancy rates by effectively showcasing available units to prospective tenants.
  • Collected rental payments from residents and kept meticulous records of delinquent accounts.
  • Managed vendor relationships to ensure quality services were provided at competitive prices.
  • Met with potential tenants to negotiate rent, explain occupancy terms and show available units.

Leasing Consultant

HSL Properties
10.2022 - 12.2023


  • Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
  • Collected rent and tracked resident payments and information in computer system.
  • Greeted clients, showed apartments, and prepared leases.
  • Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
  • Responded to requests and scheduled appointments for property showings.
  • Distributed and followed up on tenant renewal notices.
  • Verified tenant incomes and other information before accepting lease applications.
  • Collected monthly rent payments and other fees, always properly recording, and processing money.
  • Registered clients on database to enable tracking history and maint
  • Communicated effectively with owners, residents, and on-site associates.

Server

Margies Kitchen
02.2022 - 08.2022
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Processed orders and sent to kitchen employees for preparation.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.

Server

Jerry's Bobs
07.2021 - 02.2022
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request
  • Increased sales significantly by upselling higher-end products to customers
  • Answered customers' questions, recommended items, and recorded order information
  • Served food and beverages promptly with focused attention to customer needs
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest

Server

Joe's Pancake House
02.2017 - 07.2021
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Seated customers in timely manner by managing reservations and waitlists skillfully.
  • Answered customers' questions, recommended items, and recorded order information.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Education

High School Diploma -

Sahuaro High School
Tucson, AZ
05.1999

Skills

  • Fair Housing Policies
  • Property Tours
  • Background Checks
  • Application Processing
  • Property Amenities
  • File Management
  • Microsoft Office
  • Phone and Email Etiquette
  • Leasing and Sales
  • Monthly Fee and Payment Collection
  • Corporate Policies and Procedure
  • Move-In Coordination
  • Tenant Relations
  • Account Management
  • Lease File Audits
  • Maintenance Requests
  • Social Media Engagement
  • Property Inspection
  • Lead Generation
  • Administrative Support

Timeline

Assistant Manager

Scotia Group
12.2023 - Current

Leasing Consultant

HSL Properties
10.2022 - 12.2023

Server

Margies Kitchen
02.2022 - 08.2022

Server

Jerry's Bobs
07.2021 - 02.2022

Server

Joe's Pancake House
02.2017 - 07.2021

High School Diploma -

Sahuaro High School

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Heather Jackson