Heather Johnson
Mesa
Summary
Results-driven Talent Management professional with expertise in recruitment strategy development and relationship building. Experienced in utilizing Taleo applicant tracking system to enhance candidate pipelines. Collaborates effectively across functions to deliver talent solutions aligned with organizational objectives.
Overview
15
15
years of professional experience
Work History
Sr. Talent Management Representative, College Recruiter- Government Services
PARSONS Corporation
06.2014 - 06.2016
- Expand and implement new college recruitment strategies for attracting and retaining entry level technical candidates.
- Build relationships with key stakeholders at target universities to develop a pipeline of students.
- Host and attend on-campus events such as information sessions, and career fairs.
- Interview and recommend placement of candidates for intern and entry-level positions.
- Managed Parsons Government Services Intern program by creating requisitions, hiring candidates, overseeing events, and developing a pipeline for new hires.
- Manage the hiring process including recommending salary offers, relocation packages, and addressing any other issues pertaining to prospective candidates.
- Advised senior management on on-campus events and provided updates on university hire status.
- Compiled weekly, monthly, and quarterly reports to track metrics and goals for talent acquisition.
- Stay abreast of talent management practices, current/pending legislation, and trends within area of responsibility.
- Undertake special projects in support of Global Business Units (GBU) or corporate activities.
- Provide technical guidance to lower-level Talent Management personnel.
Talent Management Representative- Corporate
PARSONS Corporation
01.2012 - 06.2014
- Expanded and implemented college recruitment strategies that enhanced attraction and retention of entry-level technical candidates.
- Develop and manage corporate open house networking events.
- Build and maintain relationships with career services staff, professors, student groups/organizations, campus diversity programs.
- Provide first-class customer service to hiring managers and other team members. Superior relationship management skills with a consultative approach when partnering with hiring managers.
- Collaborate with hiring managers in defining position responsibilities and identifying potential qualified candidates.
- Interview and recommend placement of candidates for administrative and lower-level technical and professional positions.
- Monitored job requisitions and audited candidate files for compliance.
- Executed full cycle recruiting by determining job offer details, negotiating and preparing new-hire offers.
- Managed Corporate Referral Award program, tracking eligibility and maintaining records to facilitate timely payments in U.S. and Canada.
Senior Human Resources Assistant, Systems & Metrics Analyst
PARSONS Corporation
06.2007 - 02.2012
- Compiled and analyzed staffing metrics, including recruiter and sourcer activity, to provide actionable insights for the Staffing Solutions team.
- Managed Corporate Staffing Solutions communication for external applicants on Parsons Employment Site, ensuring timely responses and a positive candidate experience.
- Reviewed candidate qualifications, completed initial candidate screening, and advised recruiters on candidate fit.
- Worked directly with Staffing Managers to ensure company compliance with HireRight Drug and Background Screenings for all corporate divisions, as well as issuing new requests for screenings.
- Supported Staffing Solutions team in recruitment, training, and development initiatives, contributing to overall team effectiveness.
- Managed Corporate Referral Award program, tracked, verified eligibility, maintained records, and issued payment for the U.S. and Canada.
- Conducted orientations for new hires and newly transferred employees (benefits and company policies/ procedures).
- Junior level Systems Administrator of HRIS Staffing Systems, Vurv & Taleo. Provides technical support with Vurv and Taleo staffing systems for internal and external clients.
Senior Assistant, Call Center Operations
PARSONS Corporation
04.2003 - 06.2007
- Delivered exceptional customer service to outside callers, prospective clients, and Parsons employees globally by efficiently operating the company switchboard.
- Supported Department Coordinators in preparing and finalizing proposals to enhance departmental efficiency.
- Coordinated project schedules and resources with various teams across departments.
- Managed communication to ensure timely updates on project progress and changes.
- Developed and maintained documentation for operational procedures and best practices.
Vault Merchant Teller
CITIZENS Business Bank
06.2002 - 04.2003
- Executed currency transaction reports, promoted banking services, and ensured accurate ATM balances as a teller.
- Increased clientele and business through exceptional customer service and sales skills.
- Utilized clerical skills for filing legal documents, faxing, data entry, and switchboard operation.
- Managed computer programs as PC Administrator Representative in business environment.
On-call Service Representative
CITIZENS Business Bank
08.2001 - 06.2002
- Assisted Sales & Service Division by providing on-call support to staff and customers.
- Traveled to different branches throughout the region and assisted in operations, sales, customer service, and clerical needs.
- Provided exceptional customer service and support to clients and stakeholders.
- Resolved customer inquiries and issues through effective communication techniques.
- Processed account transactions accurately and efficiently in banking software systems.
Education
Bachelor of Business Administration, Cum Laude -
Azusa Pacific University, 2025
Skills
- Taleo applicant tracking system
- Business intelligence reporting
- Data visualization
- Project management
- Stakeholder management
- Microsoft Office applications
- Collaborate cross-functionally
- Relationship building
Accomplishments
- Recruited Nationally for Parsons Corporation, supporting multiple SBUs.
- Partnered with senior leadership across departments to identify hiring needs and develop targeted sourcing strategies.
- Successfully place candidates ranging various skill sets.
- Collaborated with cross-functional teams to ensure alignment between talent acquisition goals and business objectives.
- Optimized recruitment approaches for specialized, high-skill roles, preparing to deliver targeted talent solutions in engineering, construction, and technology.
Timeline
Sr. Talent Management Representative, College Recruiter- Government Services
PARSONS Corporation
06.2014 - 06.2016
Talent Management Representative- Corporate
PARSONS Corporation
01.2012 - 06.2014
Senior Human Resources Assistant, Systems & Metrics Analyst
PARSONS Corporation
06.2007 - 02.2012
Senior Assistant, Call Center Operations
PARSONS Corporation
04.2003 - 06.2007
Vault Merchant Teller
CITIZENS Business Bank
06.2002 - 04.2003
On-call Service Representative
CITIZENS Business Bank
08.2001 - 06.2002
Bachelor of Business Administration, Cum Laude -
Azusa Pacific University, 2025