HEATHER LA CONTE
Peoria
Summary
Motivated professional with extensive experience providing quality patient care in a variety of healthcare settings. Demonstrated ability to quickly assess patient needs and develop comprehensive treatment plans. Adept at using electronic health records (EHR) to document patient data, maintain medical records and track treatment progress. Committed to evidence-based practice and continuing education to stay abreast of developments in the healthcare field.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Assistant Director of Nursing
Sante Of Surprise
06.2025 - Current
- Developed positive employee relations, incentives, and recognition programs to promote teamwork and mutual respect.
- Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
- Prepared and reviewed infection control surveillance reports to identify trends and develop effective actions to control and prevent infections.
- Established new policies and updated existing policies to improve standard of care for patients.
- Served as a role model for nursing staff by demonstrating exceptional clinical skills, ethical behavior, and commitment to continuous learning.
Registered Nurse: Med Surg/Trauma Nurse
Abrazo West Campus
09.2025 - Current
- Patient Ratio 6:1, Cerner
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- Served as a preceptor for nursing students during their clinical rotations, providing valuable real-world experience and guidance to foster professional growth.
Registered Nurse, Medical-Surgical Unit
Travel Assignment With Prolink
02.2024 - 06.2025
- Patient Ratio 6:1; Cerner
- Performed detailed assessments of patient's health status, including physical exams, lab results, diagnostic tests, vital signs.
- Adapted well under pressure during emergency situations while demonstrating sound decision making skills.
- Monitored patient progress by assessing symptoms, evaluating treatments and interventions, responding to changes in condition quickly.
Registered Nurse, Emergency Department
Wesley Medical Center
08.2023 - 07.2024
- Patient Ratio Varied, on average 14-22 patients per shift; Meditech
- Assessed and reported symptoms, condition changes and vital signs to ER physicians, patients, and families.
- Demonstrated expertise in providing quality care to patients with life-threatening conditions and illnesses in a timely manner.
- Educated patients on preventative healthcare measures and follow up care.
Hospice Registered Nurse Case Manager
Banner Del Webb
04.2023 - 08.2023
- Patient Cases 30-35/month; Axxess
- Developed comprehensive plans of care for hospice patients, including symptom management, family education, and bereavement support.
- Demonstrated expertise in providing holistic care to terminally ill patients and their families.
Registered Nurse: Oncology/Hemat, Med Surg, PCU
Banner Del Webb
12.2021 - 08.2023
- Patient Ratio: 5:1; Cerner
- Managed multiple tasks while providing timely, high quality patient care.
- Administered medications and treatments in accordance with physician orders and hospital policies.
Home Health Registered Nurse Case Manager
Supreme Home Care
02.2022 - 07.2022
- Intern Director of Nursing
- Census Range: 30-35/month; Axxess
- Initiate start of care; assess, evaluate, and coordinate plan of care with patient, physician and interdisciplinary team members
- Oversee and run IDT meetings; coordinating care and delegating tasks suited for scope of practice and based on the needs of the patient; RNs, LPNs, HHAs, PT/OT/ST, MSW, Chaplain
- SN visits: Wound care and medication management and education
- Patient and family advocate; ensuring communication was kept clear for the patient's goals
- Maintain partnership with additional community resources; wound care NPs, DME, Pharmacies, Surgeons and PCPs.
Office Manager
Danny White Painting, Inc.
08.2015 - 12.2024
- Achievements: Co-owner of business
- Human Resources; running payroll, employee tracking
- Provide Estimates & Invoices
- Accounts Payable & Receivable
- Maintaining compliance with OSHA
- Develop monthly trainings and in-services to keep field employees in compliance of safety standards.
Enrollment Counselor: College of Nursing and Health Care Professions
Grand Canyon University
03.2014 - 08.2015
- Achievements: Team Lead (Over 10-13 people)
- Directed and supported prospective students through the University's admissions process
- Kept up to date with the University's policies and procedures along with the Department of Education guidelines
- Provided team support to other enrollment counselors; assisted in training and development.
Full-Time Certified Nursing Assistant
Hospice of the Southwest, LLC.
09.2010 - 12.2013
- Achievements: Developed training for proper ergonomics & food safety log to utilize when meal-prepping
- Provided comfort and dignified care through physical, emotional, and spiritual support during the end stages of life
- Ensured the accurate and timely flow of information by maintaining thorough patient records and updating the healthcare team on patients' status.
Education
Bachelor of Science - Nursing
Arizona State University
12.2021
Associates in Applied Science - Nursing
Glendale Community College
05.2021
Master of Public Health - undefined
Grand Canyon University
10.2015
Bachelor of Science - Health Care Administration
Grand Canyon University
12.2013
Associate in Business Management - undefined
Grand Canyon University
12.2013
Skills
- Patient Assessment
- Clinical Judgment
- Patient Advocacy
- Emergency Response
- Patient and Family Education
- Electronic Health Records
- Trauma Nursing
- Effective Communication
- Adaptability and Flexibility
- Care Coordination
- Team collaboration
Certification
Registered Nurse RN 266755
Timeline
Registered Nurse: Med Surg/Trauma Nurse
Abrazo West Campus
09.2025 - Current
Assistant Director of Nursing
Sante Of Surprise
06.2025 - Current
Registered Nurse, Medical-Surgical Unit
Travel Assignment With Prolink
02.2024 - 06.2025
Registered Nurse, Emergency Department
Wesley Medical Center
08.2023 - 07.2024
Hospice Registered Nurse Case Manager
Banner Del Webb
04.2023 - 08.2023
Home Health Registered Nurse Case Manager
Supreme Home Care
02.2022 - 07.2022
Registered Nurse: Oncology/Hemat, Med Surg, PCU
Banner Del Webb
12.2021 - 08.2023
Office Manager
Danny White Painting, Inc.
08.2015 - 12.2024
Enrollment Counselor: College of Nursing and Health Care Professions
Grand Canyon University
03.2014 - 08.2015
Full-Time Certified Nursing Assistant
Hospice of the Southwest, LLC.
09.2010 - 12.2013
Associates in Applied Science - Nursing
Glendale Community College
Master of Public Health - undefined
Grand Canyon University
Bachelor of Science - Health Care Administration
Grand Canyon University
Associate in Business Management - undefined
Grand Canyon University
Bachelor of Science - Nursing
Arizona State University