Overview
Work History
Education
Skills
Certification
Timeline
Generic

Heather Mosley

Chino Valley

Overview

5
5
years of professional experience
1
1
Certification

Work History

Server

Prescott Junction Restaurant
07.2023 - 03.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Bussed and reset tables to keep dining room and work areas clean.

Front Desk Concierge

Touchmark Retirement Community
01.2023 - 03.2024
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Greet and assist guests, residents, family members and visitors of the facility.
  • Assist with emergency situations.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
  • Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.

Set Watch Security Officer

Warner Bros. Studios
09.2019 - 11.2022
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Protect and serve all employees and visitors and to safeguard company property.
  • Assignments to include studio gates, office building, or on and off lot events, parties, premiers and screenings.
  • Perform other related duties as assigned.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.

Transaction Coordinator

Dilbeck Realtors
11.2018 - 09.2019
  • Ensured smooth transaction coordination by managing timelines, deadlines, and documentation requirements.
  • Expedited closing times through proactive communication with agents, clients, and third-party vendors.
  • Schedule inspection appointments.
  • Ensure compliance.
  • Collaborated effectively with team members to ensure seamless operation and timely completion of tasks.

Education

James Monroe High School
North Hills, CA

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement
  • Safe Food Handling
  • Table Bussing
  • Suggestive Selling

Certification

Certified Transaction Coordinator

Food Handlers

Title 4 Liquor

CPR Certified

Timeline

Server

Prescott Junction Restaurant
07.2023 - 03.2024

Front Desk Concierge

Touchmark Retirement Community
01.2023 - 03.2024

Set Watch Security Officer

Warner Bros. Studios
09.2019 - 11.2022

Transaction Coordinator

Dilbeck Realtors
11.2018 - 09.2019

James Monroe High School

Certified Transaction Coordinator

Food Handlers

Title 4 Liquor

CPR Certified

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Heather Mosley