Summary
Overview
Work History
Education
Skills
Timeline
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Heather Spencer

Prescott Valley

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

5
5
years of professional experience

Work History

Associate Banker

Chase Bank
10.2023 - 03.2025
  • Balanced teller drawers and ATM cash.
  • Monitored account activity and identified suspicious transactions, taking appropriate action to prevent fraud.
  • Developed and maintained strong customer relationships, providing exceptional service and advice.
  • Opened, closed, and updated accounts for customers.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.

Supervisor

Starbucks Coffee Company
04.2021 - 10.2023
  • Handled business administration functions such as cash register counting, supply ordering, and vendor management
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Motivated staff to perform at peak efficiency and quality.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Secured daily cash by verifying totals and making nightly deposits.

Cashier

Topper’s Pizza
06.2020 - 03.2021
  • Restocked and organized merchandise in front lanes.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.

Education

Bachelor of Science - Accounting

Southern New Hampshire University
Hooksett, NH
07-2026

Skills

  • Customer service
  • Problem-solving aptitude
  • Customer-oriented
  • Employee motivation
  • Cash management
  • Teamwork and collaboration

Timeline

Associate Banker

Chase Bank
10.2023 - 03.2025

Supervisor

Starbucks Coffee Company
04.2021 - 10.2023

Cashier

Topper’s Pizza
06.2020 - 03.2021

Bachelor of Science - Accounting

Southern New Hampshire University
Heather Spencer