Summary
Overview
Work History
Education
Skills
Personal Information
Certification
References
Timeline
Generic

Heather Syphrit

Phoenix

Summary

Detail-oriented professional with extensive experience in managing patient records and coordinating appointments. Proven ability to collaborate with healthcare teams and educate patients on eye care, aiming to improve overall patient satisfaction.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Retinal Ophthalmic Technician

Retinal Consultants of Arizona
Phoenix
09.2021 - 01.2025
  • Performed diagnostic tests including visual field tests and tonometry.
  • Assisted ophthalmologists during eye exams and surgical procedures.
  • Managed patient records and ensured accurate documentation of procedures.
  • Coordinated patient appointments and follow-up visits efficiently.
  • Collaborated with healthcare team to enhance patient care quality.
  • Educated patients about eye care needs and safety practices related to vision health issues.
  • Performed administrative tasks such as filing documents, answering phones.
  • Transferred knowledge by training ophthalmic assistants, technicians and interns.
  • Verified insurance coverage for services provided at the practice.

Lead Server/Trainer

Sagewood
Phoenix
10.2017 - 07.2021
  • As a lead server my responsibilities included , overseeing that everything is in its order and everything is to be done correctly.
  • I answer calls and make reservations as well as deal with unhappy customers.
  • I am able to multitask as answering phones and doing paperwork at the same time.
  • I am able to schedule appointments in a timely order to fit everyone in.
  • I am responsible and able to flex in any position I am put in as often I am needed to come in on days off and am available any day and any hours.

Fry's pharmacy cashier

Fry's Food Stores
Phoenix
01.2018 - 09.2019
  • As a cashier in the pharmacy I was able to learn at a young age the responsibilities of money and being able to find the correct prescriptions for the correct customers in a timely order.
  • I was able to gain experience in a more medical environment and help wherever needed.

Education

Associate of Applied Science - Nursing

Maricopa Community Colleges, Scottsdale Community College
Scottsdale, AZ
08-2024

High school diploma - Phoenix, AZ

Pinnacle High School
Phoenix, AZ
05.2018

Skills

  • Critical Care Experience
  • Medication Administration
  • Insurance verification
  • Appointment scheduling
  • Customer relationship management
  • Staff training
  • Time management
  • Team collaboration

Personal Information

Authorized To Work: US

Certification

  • Basic Life Support (BLS)
  • Certified Nursing Assistant (CNA)
  • Certified Patient Service Specialist

References

References available upon request.

Timeline

Retinal Ophthalmic Technician

Retinal Consultants of Arizona
09.2021 - 01.2025

Fry's pharmacy cashier

Fry's Food Stores
01.2018 - 09.2019

Lead Server/Trainer

Sagewood
10.2017 - 07.2021

Associate of Applied Science - Nursing

Maricopa Community Colleges, Scottsdale Community College

High school diploma - Phoenix, AZ

Pinnacle High School

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Heather Syphrit