Summary
Overview
Work History
Skills
Timeline
Generic

Heather Vazquez

Phoenix

Summary

Dynamic multi-unit manager with a proven track record of enhancing customer satisfaction and program engagement across multiple locations. Providing expertise in training, coaching, and business planning to drive innovative programming and operational efficiency. ACE certified leader dedicated to fostering inclusive environments where both clients and employees are successful.

Overview

13
13
years of professional experience

Work History

District Manager - Group Fitness

EOS Fitness
Phoenix
02.2023 - Current
  • Supervised group fitness programs across eight locations in the Phoenix region.
  • Supervised the activities of over 100 personnel.
  • Coordinate a schedule of over 200 fitness sessions each week.
  • Enhanced member satisfaction for group fitness in my district, resulting in year-over-year growth from 9.1 to 9.7.
  • Contributed in driving a 3% year-over-year increase in statewide group fitness class attendance
  • Contributed innovative ideas to develop new branded programming concepts.
  • Contributed to development and execution of first-to-market "Mind Body Rehab" studio space across the organization.
  • Enhanced department efficiency through development of strategic communication processes.

Group Fitness Instructor

EOS Fitness
Phoenix
05.2017 - Current
  • Engage with and lead clients in a group fitness setting.
  • Instruct and motivate clients with clear, engaging coaching techniques.
  • Provide an inclusive environment where members feel that they can be successful.
  • Research, plan, and present class material for classes of varying formats that are functional, safe, motivating, and fun.

Group Fitness Instructor

Life Time
Goodyear
10.2021 - 02.2023
  • Engage with and lead clients in a group fitness setting
  • Instruct and motivate clients with clear, engaging coaching techniques.
  • Provide an inclusive environment where members feel that they can be successful.
  • Research, plan, and present class material for classes of varying formats that are functional, safe, motivating, and fun.

Accounts Payable Administrator

Ozzie's Pipeline Padder Inc.
Phoenix
07.2012 - 08.2014
  • Managed invoicing and payment processing daily.
  • Implemented efficient invoice processing system ensuring faster payments.
  • Maintained accurate records for audit purposes.
  • Addressed month-end closing functions for detailed reporting.
  • Produced financial reports to inform management of financial operations.

Skills

  • Multi-unit management
  • Health and fitness
  • Customer service
  • Payroll and budgeting
  • Training and coaching
  • Business planning
  • ACE certified group fitness leader
  • CPR/AED certified

Timeline

District Manager - Group Fitness

EOS Fitness
02.2023 - Current

Group Fitness Instructor

Life Time
10.2021 - 02.2023

Group Fitness Instructor

EOS Fitness
05.2017 - Current

Accounts Payable Administrator

Ozzie's Pipeline Padder Inc.
07.2012 - 08.2014

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Heather Vazquez