Herimanda Rafaliniaina
Phoenix
Summary
Finance major with a Business Analytics minor at Grand Canyon University, demonstrating strong analytical skills and a commitment to problem-solving. Achieved academic excellence by graduating high school at 15, showcasing perseverance and dedication. Experienced Resident Assistant with leadership and administrative skills, proficient in professional speaking, event planning, and mediation. Known for organization, punctuality, and empathy, fostering a supportive environment for residents while maintaining focus on personal and professional growth.
Overview
7
7
years of professional experience
Work History
Resident Assistant
Grand Canyon University
Phoenix
08.2025 - Current
- Facilitated communication between residents and staff to address concerns.
- Organized community events to promote resident engagement and connection.
- Maintained a safe living environment through regular inspections and reporting issues.
- Responded to emergency situations within the residence hall.
Public Safety Event Worker
Grand Canyon University
Phoenix
04.2025 - Current
- Managed registration processes and provided guest assistance during events.
- Ensured compliance with safety protocols and standards throughout all activities.
- Trained new staff on procedures and best practices for event operations.
- Engaged with attendees, creating a welcoming and positive event experience.
Customer Service
Madagascar Imports Seam Inc
Tucson
01.2022 - 01.2025
- My summer job of 2023 and 2024: customer service and cashier at the same time, and responsible for the aesthetic presentation of merchandise.
- Content creator of their social media pages, worked on-site during shows across the US, driving vans, and operating forklifts.
- Managed inventory levels and organized stock for optimal accessibility.
- Managed cash register transactions accurately and efficiently.
Utility Worker
Chick Fil A
Phoenix
02.2024 - 11.2024
- Responsible of arranging utilities, dishwashing, and cleaning
- Prepared food items according to established recipes and safety standards.
- Assisted team members during peak hours to ensure efficient service.
Volunteer
Orthodox Holy Archdiocese of Madagascar
01.2019 - 01.2022
- Volunteered in helping the unfortunate of my home country before my departure to the United States for school
Education
Baschelor of Science - Finance With A Minor in Business Analytics
GRAND CANYON UNIVERSITY
Phoenix, AZ05-2026
High School -
LYCEE DES SERAPHINS
Madagascar01.2021
Skills
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Word
- SQL database management
- Photo editing
- Customer relationship management
- Jabber communication
- Microsoft Teams
- Microsoft Outlook
- Presentation design
Languages
French
Native/ Bilingual
Accomplishments
- Exceeded sales expectation during previous customer service experience
- Cultural & Personal Resilience – Successfully transitioned from Madagascar to the U.S. as an international student, overcoming language, cultural, and academic challenges while excelling in a rigorous Finance and Business Analytics program.
- Leadership & Service – Pursued leadership opportunities such as Resident Assistant and student worker roles, demonstrating initiative, a commitment to building community, and the ability to guide and support peers.
Timeline
Resident Assistant
Grand Canyon University
08.2025 - Current
Public Safety Event Worker
Grand Canyon University
04.2025 - Current
Utility Worker
Chick Fil A
02.2024 - 11.2024
Customer Service
Madagascar Imports Seam Inc
01.2022 - 01.2025
Volunteer
Orthodox Holy Archdiocese of Madagascar
01.2019 - 01.2022
Baschelor of Science - Finance With A Minor in Business Analytics
GRAND CANYON UNIVERSITY
High School -
LYCEE DES SERAPHINS