Herlinda Segura
Kingman
Summary
Dynamic leader with proven expertise in team leadership and customer service, honed at companies like Amercanwoodmark. Excelled in enhancing customer satisfaction and fostering inclusive team environments. Skilled in time management and decision-making, consistently achieving goals with high-quality service delivery.
Overview
12
12
years of professional experience
Work History
Manger
Hair Spa
05.2019 - 05.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
UT
Amercanwoodmark
10.2014 - 06.2017
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- .Helped maintain a positive work environment through strong communication skills, teamwork, and commitment to continuous improvement.
Server
Golden Corral Buffet and Grill
06.2011 - 10.2014
- Strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
Diploma -
Beauty School
Kingman, AZ06.2019
Diploma -
Kingman High School
Kingman, AZ05.2013
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
Languages
Spanish
Full Professional
English
Professional Working
Timeline
Manger
Hair Spa
05.2019 - 05.2023
UT
Amercanwoodmark
10.2014 - 06.2017
Server
Golden Corral Buffet and Grill
06.2011 - 10.2014
Diploma -
Beauty School
Diploma -
Kingman High School
Similar Profiles
Yewon KimYewon Kim
CS Manager, Marketer at Holicoda Hair & SpaCS Manager, Marketer at Holicoda Hair & Spa
Fariba SabouriFariba Sabouri
Hairstylist at Red Carpet Hair Salon & SpaHairstylist at Red Carpet Hair Salon & Spa
Midiany Rodriguez RodriguezMidiany Rodriguez Rodriguez
Receptionist at Nails Boutique Hair & SpaReceptionist at Nails Boutique Hair & Spa