Hermanette Thomas
Casa Grande
Summary
Highly motivated and results-driven professional seeking a position where excellent communication skills, both written and verbal, can be fully utilized. Proficient in Microsoft Word and Practice Fusion (Medical Records), with a proven track record of effectively utilizing its tools to enhance productivity. Demonstrates strong problem-solving abilities and a knack for finding innovative solutions. Experienced in working effectively in both team-oriented and independent environments, with a strong ability to adapt and contribute to collaborative projects. Possesses exceptional multitasking and time management skills to ensure timely completion of tasks and projects.
Overview
6
6
years of professional experience
Work History
Laundry Attendant
Raddison Hotel
Casa Grand, AZ
08.2023 - Current
- 1. Sort, wash, dry, and fold linens and towels according to hotel standards.
- 2. Operate industrial laundry equipment, including washing machines, dryers, ironing machines, and folding machines.
- 3. Check and identify any stains, damages, or tears on linens and take necessary actions such as discarding or repairing.
- 4. Follow proper procedures for handling, sorting, and storing linens to maintain hygiene and cleanliness standards.
- 5. Maintain inventory of linen supplies and notify management when reordering is necessary.
- 6. Collaborate with housekeeping staff to ensure a steady supply of clean linens for guest rooms and other departments.
- 7. Handle guests' personal laundry with utmost care and return them in a timely manner.
- 8. Adhere to safety protocols, including the proper use of cleaning chemicals and equipment.
- 9. Report any equipment malfunctions or maintenance needs to the appropriate department.
- 10. Assist in maintaining a clean and organized laundry facility.
Medical Assistant
Sun Life Health Center OBGYN
Casa Grande, AZ
04.2024 - 06.2025
- Assisted with patient intake, including medical history documentation and vital sign measurement.
- Managed electronic health records, ensuring accurate data entry and compliance with privacy regulations.
- Coordinated appointment scheduling, optimizing provider availability and patient flow efficiency.
- Performed routine laboratory tests and prepared samples for analysis while maintaining safety protocols.
- Educated patients on treatment plans, medications, and follow-up care to enhance understanding and compliance.
- Streamlined inventory management processes for medical supplies, reducing waste and ensuring availability of necessary items.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
Medical Assistant
Lifeline Internal Medicine
Chandler, AZ
07.2020 - 08.2023
- 1. Assist healthcare professionals with patient examinations, treatments, and procedures.
- 2. Obtain and record patient's vital signs, medical history, and chief complaints accurately.
- 3. Prepare treatment rooms for patient visits, ensuring cleanliness and availability of necessary supplies.
- 4. Perform basic laboratory tests, such as phlebotomy, urinalysis, and EKGs, following proper protocols.
- 5. Administer medications and injections as directed by healthcare professionals.
- 6. Maintain patient records, updating medical histories, test results, and treatment plans accurately and confidentially.
- 7. Schedule and coordinate patient appointments, surgeries, and diagnostic procedures.
- 8. Communicate with patients, families, and other healthcare professionals in a professional and empathetic manner.
- 9. Assist with various administrative tasks, including answering phone calls, managing patient registration, and handling medical billing and insurance documentation.
- 10. Follow appropriate infection control and safety protocols to ensure a safe and sanitary environment.
- References: Available upon request
Education
Medical Assistant - Phlebotomy
Arizona College
Mesa, AZ08.2020
Skills
- Excellent communication skills, both written and verbal
- Proficient in Microsoft Word, Practice Fusion (Medical Records)
- Strong problem-solving abilities
- Ability to work effectively in a team or independently
- Multitasking and time management skills
Timeline
Medical Assistant
Sun Life Health Center OBGYN
04.2024 - 06.2025
Laundry Attendant
Raddison Hotel
08.2023 - Current
Medical Assistant
Lifeline Internal Medicine
07.2020 - 08.2023
Medical Assistant - Phlebotomy
Arizona College