Herminia Maravilla
Phoenix
Summary
Reliable Key Holder fosters customer satisfaction and increases positive feedback. Offers unparalleled commitment to service, sales and reliability. Plans, delegates and follows up on expected tasks, assignments, and activities to meet expectations and objectives.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
2018
2018
years of post-secondary education
Work History
Key Holder
99 Cents Only
Bakersfield
06.2023 - 05.2024
- Opened and closed the store, ensuring proper security procedures were followed.
- Assisted customers with inquiries, providing excellent service and product knowledge.
- Maintained stock levels by organizing merchandise on shelves and in storage.
Kitchen Crew Member
Tacos el superior
Lancaster
02.2022 - 12.2022
- Prepared ingredients according to safety and quality standards.
- Operated kitchen equipment following proper safety protocols.
- Assisted in maintaining cleanliness of kitchen and dining areas.
Cashier
Ross Department Store
Palmdale
06.2019 - 11.2019
- Handled customer transactions efficiently at a retail department store.
- Provided excellent customer service during busy shopping hours.
- Maintained accurate cash register and balanced till at end of shifts.
- Stocked shelves and organized merchandise to enhance shopping experience.
Education
Ms Excel
Antelope Valley Adult Education
03.2018 - 05.2018
Microsoft Word
Antelope Valley Adult Education
02.2018 - 04.2018
Career Online High School
San Jose, CASkills
- Store opening procedures
- Customer assistance
- Inventory management
- Cash handling
- Time management
- Food safety compliance
- Problem solving
- Staff oversight
Languages
Spanish
Professional
Timeline
Key Holder
99 Cents Only
06.2023 - 05.2024
Kitchen Crew Member
Tacos el superior
02.2022 - 12.2022
Cashier
Ross Department Store
06.2019 - 11.2019
Ms Excel
Antelope Valley Adult Education
03.2018 - 05.2018
Microsoft Word
Antelope Valley Adult Education
02.2018 - 04.2018
Career Online High School