Hilario Fuentes
Peoria
Summary
Dynamic Hospital Corpsman with extensive experience in the Navy, excelling in emergency medical response and dental assisting. Proven track record in enhancing patient care through effective appointment scheduling and HIPAA compliance. Skilled in various medical and dental procedures as well as instrument sterilization techniques, fostering teamwork, and ensuring high standards of safety and service in fast-paced environments. Known for effective communication, critical thinking, and steadfast commitment to delivering quality patient outcomes.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Hospital Corpsman
Navy
07.2018 - 07.2025
- Coordinated patient scheduling, check-in, check-out and helped patients complete necessary medical/dental forms and documentation.
- Scheduled patient appointments respective to provider schedules and scope of practice on evolving basis to organize and schedule appropriate care.
- Updated both physical and digital medical and dental records in GENESIS as well as CDS (Corporate Dental System)and double-checked data for accuracy.
- Managed a high volume of incoming calls, addressing inquiries, and providing exceptional customer service to patients.
- Coordinated appointment reminders for patients via phone calls or email notifications, reducing no-show rates.
- Kept waiting room neat and organizing forms, removing trash, dusting, sweeping, and mopping.
- Increased accuracy in data entry tasks by regularly updating patient demographics and insurance information.
- Promoted a positive work environment through effective teamwork and open communication among colleagues across departments.
- Ensured HIPAA compliance by maintaining strict confidentiality with all patient records and information.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Continuously expanded professional knowledge base through participation in ongoing training sessions, seminars, and conferences relevant to medical practices.
- Conducted both medical and dental training as an instructor to all staff members utilizing information and techniques for real world practices.
- Oversaw and monitored inventory levels of dental operatories and supply rooms to prevent stockouts or excess inventory, maintaining optimal balance between supply and demand for uninterrupted patient care.
- Maintained inventory by checking stock to determine inventory levels, ordering products, expediting orders, and verifying receipts.
- Responsible stocking shelves, conducting inventory counts, and removing expired items.
- Provided emergency medical and dental care and conducted physical exams and interviews to gain relevant health data.
- Administered medications and treatments accurately, ensuring proper dosage and timely administration for optimal results.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Performed various x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations, and procedures.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side procedures such as operative, endodontics, oral surgery, prosthodontics.
- Performed prophylaxis treatments to patients and provided oral health instructions as well as tobacco cessation.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Prepared and wrapped all dental instruments and operated and maintained all sterilization equipment preventing the spread of bacteria growth following American Dental Association protocols.
- Purged waste from [Type] equipment by connecting equipment to water sources and flushing water through systems.
- Conducted regular inspections of sterilization equipment to identify potential malfunctions or issues requiring maintenance attention.
Reverse Osmosis Technician
American Home Water and Air
05.2016 - 05.2017
- Created a safe work environment by strictly adhering to established safety protocols and guidelines.
- Maintained high levels of customer satisfaction through diligent scheduling coordination, ensuring all services were met within agreed timeframes.
- Performed thorough, accurate and efficient repairs and preventive maintenance.
- Troubleshooted and diagnosis on malfunctioning equipment.
- Test water pressure and gather samples to send to laboratory for water safety consumption.
- Responsible for maintaining stock levels as well as cleanliness of company vehicle.
- Collaborated with colleagues to maintain a safe working environment while installing water softener and HVAC systems.
- Educated clients on best practices for maintaining their water filtration systems for optimal performance and safety.
Education
Associate of Arts - Science
Glendale Community College
Glendale, AZ07-2015
Skills
- Emergency medical response
- Basic life support
- HIPAA compliance
- Triage and assessment
- Medical record documentation
- Patient monitoring
- Phlebotomy techniques
- Team collaboration
- Patient communication
- Appointment scheduling
- Instrument sterilization techniques
- Patient scheduling
Accomplishments
- Managed scheduling for 22 dentists resulting in the delivery of 1.5 million dollars of high quality dental care.
- Spearheaded the renovation of the clinics sterilization room resulting in a more efficient user friendly instrument check-in, check-out process.
- Collaborated with colleagues in the creation of educational brochures and training for multiples schools for National Children's Dental Health Month.
- Used Microsoft Excel to develop eight inventory tracking spreadsheets for different supplies for different dental departments.
Certification
- EMT - Emergency Medical Technician
Navy Achievement Medal
Professional achievement while serving as a dental assistant onboard the USS MAKIN ISLAND from July 2022 to July 2025. Petty Officer Fuentes assisted two comprehensive dentist and one dental hygienist in the delivery of 13,907 dental procedures to 1,204 warfighters worth a total value of $1.1 million. Demonstrating exceptional resourcefulness as repair parts petty officer, he overhauled the dental supply system while managing eight authorized dental allowance lists, leading to an increase in accountability by 28 percent. Petty officer Fuentes initiative, perseverance, and loyal devotion to duty reflected credit upon him were in keeping with the highest traditions of the United States Naval Service.
Languages
Spanish
Limited Working
Timeline
Hospital Corpsman
Navy
07.2018 - 07.2025
Reverse Osmosis Technician
American Home Water and Air
05.2016 - 05.2017
Associate of Arts - Science
Glendale Community College
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