Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Hilda Soto Ruiz

Tucson

Summary

Dynamic and results-oriented professional with extensive experience at Amazon Fulfillment Center, adept in warehouse operations and team training. Excelled in enhancing productivity and reducing shipment errors, demonstrating strong problem-solving and multitasking abilities. Skilled in forklift operation and Microsoft Excel, consistently meeting or exceeding performance metrics. Proven track record in improving customer satisfaction and operational efficiency.

Overview

14
14
years of professional experience

Work History

Ship Dock Warehouse Associate

Amazon Fulfillment Center
10.2019 - Current
  • Helped train new employees in safe practices and warehouse procedures.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Consistently lifted materials weighing as much as 60 pounds.
  • Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
  • Maximized order fulfillment speed by consistently meeting or exceeding daily performance metrics set by management.
  • Reduced errors in shipments by double-checking orders before loading onto delivery trucks.
  • Managed time effectively while handling multiple responsibilities simultaneously in a fast-paced warehouse.

AFE Warehouse Associate

Amazon Fulfillment Center
10.2019 - 05.2022
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Assisted in reducing product damage by properly handling and storing materials.
  • Assisted in training new hires, sharing best practices and providing support for their integration into the team.
  • Worked safely around moving machinery.
  • Managed warehouse operations and verified proper shipment procedures.

Assistant Manager

Family Dollar
07.2011 - 10.2019
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Increased sales through effective merchandising strategies and targeted promotions.

Education

High School Diploma -

Pueblo High School
3500 S. 12th Ave
05-2005

Skills

  • Problem-solving
  • Warehouse operations
  • Orientation and training
  • Complex Problem-solving
  • Forklift certified
  • Microsoft Excel
  • Computer skills
  • Multitasking Abilities
  • Scheduling and planning

Languages

Spanish
Full Professional

Timeline

Ship Dock Warehouse Associate

Amazon Fulfillment Center
10.2019 - Current

AFE Warehouse Associate

Amazon Fulfillment Center
10.2019 - 05.2022

Assistant Manager

Family Dollar
07.2011 - 10.2019

High School Diploma -

Pueblo High School

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Hilda Soto Ruiz