Hollie Bledsoe
Tempe
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking Sommelier skilled in sales, communication and organization. Experienced at building customer base and improving overall wine offerings. Committed to food and beverage safety.
Overview
5
5
years of professional experience
Work History
Server
Lisa Ross, California Pizza Kitchen
Schaumburg, IL
05.2021 - 11.2022
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Nanny
Hollis Gorrie
Mount Prospect, IL
11.2017 - 04.2021
- Transported children to and from school, medical appointments and extra-curricular activities.
- Supervised children on playground to help develop physical and social skills.
- Established and maintained safe play environment for children.
- Developed games and activities using arts and crafts to support learning and verbal skills.
- Monitored schedules to maintain sleeping, eating, and school schedules for children.
- Helped children complete homework assignments and school projects.
Education
High School Diploma -
Prospect High School
Mount Prospect, IL08.2017
Bachelor of Science - Pre-Veterinary Medicine
Arizona State University
Tempe, AZ05.2025
Skills
- Ability to Lift 30 Pounds
- Server Training
- Taking Reservations
- High-Volume Dining
- Cash Handling
- Billing and Payment Processing
- Active Listening
- Teambuilding
- Critical Thinking
- Attention to Detail
- Flexible and Adaptable
- Decision-Making
- Good Telephone Etiquette
Timeline
Server
Lisa Ross, California Pizza Kitchen
05.2021 - 11.2022
Nanny
Hollis Gorrie
11.2017 - 04.2021
High School Diploma -
Prospect High School
Bachelor of Science - Pre-Veterinary Medicine
Arizona State University