Holly Chaffins
Surprise
Summary
Strategic Talent Acquisition Leader with extensive experience driving full-cycle recruitment, managing high-performing recruiting teams, and optimizing hiring processes to meet organizational growth goals. Skilled in workforce planning, KPI management, market and data analysis, and elevating the candidate experience. Adept at building partnerships across all levels of the organization to deliver exceptional talent solutions and strengthen employer brand presence.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Talent Acquisition Manager
Desert Financial Credit Union
Phoenix, AZ
09.2021 - Current
- Lead full-cycle recruitment efforts across all business lines, ensuring alignment with strategic workforce needs.
- Manage and develop a team of recruiters, driving performance through KPIs, goal setting, and coaching.
- Oversee candidate experience initiatives, ensuring a streamlined, engaging process from sourcing to onboarding.
- Analyze talent data and market trends to inform hiring strategies and optimize resource allocation.
- Partner with senior leadership and hiring managers to forecast talent needs and design innovative recruiting solutions.
Talent Acquisition Specialist
Shamrock Foods Company
Phoenix, AZ
10.2020 - 09.2021
- Recruited for high-volume, non-exempt warehouse positions across multiple locations.
- Partnered with HR and hiring leaders to meet aggressive hiring goals.
- Conducted interviews, organized drug screenings, and maintained full compliance with EEO requirements.
- Trained and mentored junior recruiters in effective candidate evaluation and interview techniques.
- Coordinated on-site tours and recruitment events to improve candidate engagement and hiring efficiency.
Recruitment Coordinator
Cox Communications
Phoenix, AZ
07.2019 - 04.2020
- Supported a team of five recruiters, managing over 70 requisitions simultaneously.
- Scheduled interviews and coordinated candidate travel logistics across multiple regions.
- Oversaw onboarding processes, including background checks, documentation, and first-day logistics.
- Covid impact
Recruitment Manager
Dolce Salon & Spa
Scottsdale, AZ
03.2011 - 12.2014
- Managed full-cycle recruitment for multiple salon locations, including sourcing, interviewing, and onboarding.
- Developed job descriptions, posted openings, and led hiring initiatives to attract top talent.
- Improved retention and engagement by aligning hiring decisions with company culture and values.
- Supported onboarding and training for new employees, ensuring smooth integration and compliance with policy.
Education
Diploma -
Day O’Connor Communications
Glendale, AZ01-2006
Skills
- Recruitment Strategy
- Full-Cycle Talent Acquisition
- Team Leadership
- KPI & Performance Management
- Workforce Planning
- Data & Market Analysis
- Candidate Experience
- Process Optimization
- HR Compliance
- Stakeholder Collaboration
- Applicant tracking systems
- Data-driven decision making
- Candidate sourcing
- Recruitment
Certification
Procsi Certified - Change Pracioner
EQ-i2.0 Certified
Timeline
Talent Acquisition Manager
Desert Financial Credit Union
09.2021 - Current
Talent Acquisition Specialist
Shamrock Foods Company
10.2020 - 09.2021
Recruitment Coordinator
Cox Communications
07.2019 - 04.2020
Recruitment Manager
Dolce Salon & Spa
03.2011 - 12.2014
Diploma -
Day O’Connor Communications