Hope Robledo
Chandler
Summary
Dedicated veterinary technician with expertise in anesthesia monitoring, medication administration, and patient record management. Committed to delivering quality care and ensuring a safe environment for animals during procedures.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Veterinary Technician
Pet haven animal hospital
Mesa
10.2023 - 05.2026
- Monitored anesthesia levels during surgeries and recovery to ensure animal safety and comfort.
- Administered medications and vaccinations to pets as directed by veterinarians.
- Maintained accurate medical records for each patient visit.
- Prepared and sterilized surgical instruments for various procedures.
- Conducted laboratory tests including blood work and urinalysis for diagnostics.
- Managed inventory of medical supplies and pharmaceuticals effectively.
- Restrained and stabilized animals during examination and treatment to prevent injuries.
- Assisted veterinarians in performing surgical procedures by preparing the operating room, monitoring anesthesia levels, and administering medications to animals.
- Performed physical examinations and diagnostic tests, such as x-rays, ultrasounds, blood work, urinalysis, and fecal analysis.
- Performed lab tests on specimens to assist veterinarians in diagnosing and treating animal health issues.
- Monitored vital signs and recovery progress of post-operative animals to facilitate optimal healing.
- Assisted with euthanasia when necessary according to veterinarian instructions.
- Performed physical examinations and recorded weight, temperature and other vitals.
- Supported veterinarians to drive quality care, advocate for pets and educate clients.
- Monitored vital signs of animals during medical procedures and administered basic first aid treatments.
- Maintained accurate records of all treatment provided to animals including medical history files and vaccination certificates.
- Operated anesthesia, oxygen and monitoring equipment.
Veterinary Technician/ VSR
Alta Mesa Animal Hospital
Mesa
12.2021 - 09.2023
- Supported veterinarians during examinations and surgical procedures, ensuring optimal patient care.
- Monitored anesthesia and vital signs during surgeries.
- Administered medications and vaccinations to patients.
- Prepared lab samples for diagnostic testing and analysis.
- Educated pet owners on proper care and health management practices.
- Maintained accurate patient records using veterinary management software, enhancing data accessibility.
- Restrained and stabilized animals during examinations and treatments, reducing risk of injury and stress.
Animal Care Technician
Animal kingdom
Tempe
11.2020 - 12.2021
- Provided daily care for various animal species in a dynamic environment.
- Monitored animal health and behavior to identify potential concerns and ensure timely interventions.
- Administered medications and treatments under veterinary guidance.
- Educated visitors on animal care and conservation efforts to promote awareness and responsible stewardship.
- Facilitated enrichment activities to improve animal well-being and engagement.
- Maintained accurate records of animal health care and treatments.
- Transported animals safely between locations using approved carriers, cages, vehicles.
United healthcare
Alorica
El Paso
09.2018 - 06.2020
- Reviewed health insurance claims for accuracy and compliance, ensuring adherence to policies.
- Processed medical billing information using claims management software efficiently.
- Analyzed claim submissions to identify discrepancies and resolve issues promptly.
- Communicated claim status updates to policyholders and healthcare professionals, enhancing transparency.
- Developed reports on claim trends to identify areas for improving adjudication processes.
- Applied knowledge of coding systems such as ICD-10, CPT, and HCPCS to accurately process claims.
- Interpreted medical records to identify diagnosis codes for claim submissions.
Associate
Kirkland’s
El Paso
12.2015 - 05.2018
- Assisted customers in selecting home décor items and provided product knowledge.
- Maintained store displays to ensure an appealing shopping environment.
- Processed transactions accurately using point-of-sale systems.
- Conducted regular merchandise audits to ensure compliance with company standards.
- Trained new associates on store policies, procedures, and customer service techniques.
- Stocked shelves with merchandise and ensured product displays were neat and orderly.
Bear Builder
Build A Bear Workshop Inc
El Paso
04.2013 - 11.2015
- Constructed personalized stuffed animals using diverse materials and accessories.
- Facilitated customer selection of options for personalized bear experiences.
- Maintained a clean and organized workspace for efficient operations.
- Led children through bear-making process, fostering creativity and engagement.
- Educated customers on product offerings, enhancing their understanding and experience.
Volunteer
El Paso state center
El Paso
04.2009 - 07.2012
- Volunteer - Assisted the program Developer- Rose Jauregui.
- Assisted program developer in creating care plans for activities of daily living, enhancing independence for mentally handicapped individuals.
- Performed clerical duties, including typing, copying, and organizing client groups to streamline case management.
- Purchased training materials and decorated therapy areas to aid program developer in implementing therapeutic care plans.
Education
Bachelor of Arts - Psychology
The University of Texas At El Paso
El Paso, TX03-2016
Skills
- Anesthesia management
- Administration of medications
- Medication administration
- Medication management
- Anesthesia monitoring
- Preparation of surgical instruments
- Surgical preparation
- Surgical assistance
- Intravenous catheterization
- Jugular intravenous catheterization
- Canine and feline intubation
- Closed-chest CPR
- Care for post-operative patients
- Monitoring recovery
- Quality patient care
- Wound management
- Oxygen therapy
- Animal handling
- Animal restraint techniques
- Euthanasia procedures
- Behavioral assessment
- Conducting laboratory tests
- Laboratory skills
- Skin scraping
- Ear sample collection
- Tonopen tonometry method
- Thoracic and abdominal radiograph
- Patient record management
- Maintaining treatment notes
- Controlled substance management
- Inventory management
- Procedure billing
- Veterinary software proficiency
- Quality assurance
- Team collaboration
- Team leadership
- Attention to detail
- Time optimization
- Multitasking
- Problem solving
- Effective communication
- Verbal communication
- Collaboration
- Organizational skills
- Microsoft Word
- Clerical support
- Data entry
- Public speaking
- Friendly, positive attitude
- Research
- Quality assurance
- Public speaking
- Data entry
- Friendly, positive attitude
Certification
- Fear free certification
Timeline
Veterinary Technician
Pet haven animal hospital
10.2023 - 05.2026
Veterinary Technician/ VSR
Alta Mesa Animal Hospital
12.2021 - 09.2023
Animal Care Technician
Animal kingdom
11.2020 - 12.2021
United healthcare
Alorica
09.2018 - 06.2020
Associate
Kirkland’s
12.2015 - 05.2018
Bear Builder
Build A Bear Workshop Inc
04.2013 - 11.2015
Volunteer
El Paso state center
04.2009 - 07.2012
Bachelor of Arts - Psychology
The University of Texas At El Paso