Husanara Begum

• Utilized active listening skills and cultural sensitivity to convey accurate interpretations.
• Maintained message content, tone, and emotion as closely as possible.
• Interpreted remotely through video conferencing or phone to facilitate communication between parties unable to meet in person.
• Provided oral interpretations for clients during special events, successfully maintaining pace with native speakers to deliver real-time comprehension.
• Enhanced communication between clients and non-English speakers by providing accurate translations in real-time conversations.

• Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
• Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
• Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
• Prepared and arranged instruments, medications, and required materials for dental procedures.
• Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
• Explained treatment procedures and instructed patients on home care guidelines.

As a Home and Community-Based Services (HCBS) Provider I am responsible for offering support and services to help individuals with disabilities or older adults who live independents. This can include personal care, help with daily activities, transportation, and with medical service.

• Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
• Loaded, unloaded, and moved material to and from storage and production areas.
• Consistently lifted materials weighing as much as 60 pounds.
• Exceeded daily productivity goals through efficient task completion and strong time management skills.
• Prepared orders for shipment by picking, packing, and labeling merchandise.
• Contributed to a positive work environment through open communication, teamwork, and proactive problem-solving efforts.
• Operated RF scanners to track merchandise and verify contents of containers.

• Maintained a clean and organized workspace, promoting a welcoming environment for customers.
• Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Processed customer orders and accurately handled payment transactions.
• Counted money in drawers at beginning and end of each shift.
• Answered product questions using knowledge of sales and store promotions.
• Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.