Leila Amiraslanova
reseption
Baku,Baku City
Summary
Diligent shop team member skilled with money handling and customer questions. Works with team members to keep customers happy and lines under control. Focused on helping others with quality service for diverse needs.
Dynamic seller focused on delivering highest standards customer service. Thinks critically with can-do attitude for successful retail operations.
Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Overview
2
2
years of professional experience
Work history
Sales consultant
koton
Baku, Baku City
03.2022 - 09.2023
- Demonstrated products to encourage purchases by showcasing features and benefits.
- Increased revenue through upselling and consistent contract renewals.
- Assisted customers with product returns, converting refund requests into exchange opportunities to maximise store revenue.
- Maintained store standards to uphold clean, professional appearances.
- Delivered outstanding customer experiences through attentive care and faultless service.
- Remained knowledgeable in current stock to provide helpful, informative customer advice.
Sales consultant
JYSK
Baku, Baku City
02.2023 - 04.2023
- Demonstrated products to encourage purchases by showcasing features and benefits.
- Identified prospect needs and offered appropriate products and services.
- Increased revenue through upselling and consistent contract renewals.
- Applied exceptional customer service skills across all sales channels to engage prospects.
- Provided high levels of in-store service, promptly resolving complaints to maintain customer satisfaction.
- Remained knowledgeable in current stock to provide helpful, informative customer advice.
- Warmly greeted customers to establish positive first impressions, enhancing in-store experiences.
Senior storekeeper
mixx
Baku, Baku City
12.2022 - 02.2023
- Performed risk assessments and security checks to comply with health and safety legislation.
- Managed stock levels to maximise sales opportunities.
- Trained team to upsell products and navigate POS systems.
- Facilitated smooth store operations, performing daily opening and closing functions.
- Resolved complaints to achieve full customer satisfaction.
- Kept inventories updated to enable timely stock reorder and replenishment.
Education
-
Skills
- Sales and marketing
- Product and service knowledge
- Payment processing
- Sales closing techniques
- Sales call strategy
- After-sales customer service
- Field sales visits
- Partnership marketing
- Product and service demonstration
- Consultative sales
Languages
Russian
Upper intermediate
Timeline
Sales consultant
JYSK
02.2023 - 04.2023
Senior storekeeper
mixx
12.2022 - 02.2023
Sales consultant
koton
03.2022 - 09.2023
-
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